Customer Care Executive
4 weeks ago
Min 18 Experience in chat/Voice (50% voice) support in any
International BPO process.
2. Min 6 months BFSI Experience
3. Ability to address customer complaints, or other issues with
products or services.
4. Flexible enough to meet the needs of your diverse customer base
5. Sales skill for conversion will be an added advantage.
6. Excellent judgment and decision making skills.
7. Good mathematical Skills.
8. High attention to details
9. Active listener / good listening / Comprehension ability.
10. Willingness to work in rotational shifts and willing to work on
holidays basis business requirements.
**Job Types**: Full-time, Permanent
Pay: ₹33,000.00 - ₹35,000.00 per month
Schedule:
- Rotational shift
- US shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- International voice process: 1 year (required)
- BFSI: 1 year (required)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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