Customer Service Associate
1 week ago
**Customer Service Associate**
- Job Details & Requirements_
Designation: Customer Service Associate
Process Type
Experience
- min 6 months experience (Preferable)
Qualification
- Any Graduate/HSC
**Salary**: ₹14,000 - ₹18,000 per month
- Requirements_
Must have a excellent command & fluency in English.
Clarity of speech and thought is expected with basic computer knowledge.
Ready for rotational shifts & rotational week offs.
Immediate joiners Preferred.
- Job Description_
Answer incoming calls from customers with inquiries on product orders
Assist various departments in facilitating sales of all products in the company portfolio
Analyze customer issues and assist in resolving within the required timeframe
Coordinate with customers and ensure appropriate questioning to identify issues
Manage all customer inquiries and summarize to present to management
Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
Maintain accuracy of all data and verify the same for all customer services
Proven customer service/support experience
Strong phone contact handling skills and active listening
Familiar with CRM systems and practices
Excellent communication and presentation skills.
Manage time effectively.
- Interview address_ - 3rd Floor, B Wing, North & South Central Facility Building, Mihan SEZ, Nagpur
- 441108
Reference Name: Shringarika Singh
- Human Resource_
Contact Number - 9284513429
**Job Types**: Full-time, Fresher
**Salary**: ₹14,000.00 - ₹18,000.00 per month
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Language**:
- English (required)
**Speak with the employer**
+91 9284513429
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