Us Insurance

2 months ago


Mohali Punjab, India Excent Solutions Full time

**Experience Required**: Minimum 1 year

**Key Responsibilities**:

- Handle inbound and outbound calls related to insurance inquiries, policy details, and claims.
- Provide accurate information to customers regarding various insurance products and services.
- Assist in processing insurance claims, renewals, and policy updates.
- Ensure timely resolution of customer concerns and escalate complex issues when necessary.
- Maintain detailed and accurate records of customer interactions.
- Stay updated on US insurance regulations and company policies.
- Work in close collaboration with other departments to ensure seamless operations.

**Required Skills**:

- Excellent communication skills (verbal and written) in English.
- Strong customer service and problem-solving abilities.
- Knowledge of insurance processes (experience with US insurance is an advantage).
- Ability to work effectively under pressure and manage time efficiently.
- Proficient in MS Office and CRM systems.
- Comfortable working in rotational shifts.

**What We Offer**:

- 5-day working week.
- Exposure to the US insurance market and an opportunity to grow in the industry.
- Positive and collaborative work environment.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift
- US shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 7347099954



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