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Assistant Branch Service Incharge
2 weeks ago
1. Daily update, order and maintain the minimum level inventory of required spares.
2. Monitor and update the attendance in Muster Roll on daily basis for all branch Service Engineers
3. Coordinate with Service Technician to enable the branch to achieve the service and collection targets every month.
4. Strive to achieve Service Level Policy for all the registered complaints.
5. Ensure sending back the replaced spares to HO periodically on time.
6. Obtain feedback for specific complaints from customers to ensure customer happiness.
7. Effectively manage product exchanges and ensure proper accounting.
8. Monitor and ensure Service Technicians obtain feedback for specific complaints from customers.
9. To ensure happy calls to all customers in the assigned area.
10. Ensure maintenance and hygiene in the branch premises.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thrissur, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)
Application Question(s):
- Did you qualified Diploma or B Tech in Electronics?
**Education**:
- Diploma (required)
**Experience**:
- total work: 1 year (preferred)
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