Service Assistant

6 months ago


Pune Maharashtra, India Ovatix IT Solution Full time

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information Providing quotations and checking product availability Handling payment transactions Adhering to a company’s policies and procedures at all times when assisting customers

**Job Types**: Full-time, Permanent, Fresher

**Salary**: From ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Diploma (preferred)

Ability to Commute:

- Pune, Maharashtra (required)

Ability to Relocate:

- Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person


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