Inbound Call Centre Operator

2 weeks ago

Badarpur Delhi Delhi, India NEXTCH Techno LLC Full time

**Walk In Drive for Inside Sales - Welcoming Freshers and Experienced**

**Role Responsibilities**:

- Identifying references through the existing customer base to increase the sales pipeline
- Details pertaining to lead discussions conversion should be updated in real-time on CRM software
- Responsible for adherence to the inside sales process, tools, and data management.
- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as a number of enrollments.
- Handle Objections and Price Negotiation in order to generate Sales Revenue.
- Maintain effective communication till the time learner is on-boarded.

**Skills Required**:

- Excellent written and spoken communication skills (English proficiency).
- Strong sales bent of mind, in order to understand and effectively communicate.
- Approachable and vibrant personality.
- Ability to approach any situation with patience and very strong empathy.
- Passion to deliver the highest levels of customer service at all times.
- Must be a team player with the ability to work independently, prioritize tasks, and meet targets/deadlines.
- Basic proficiency in MS Office Suite (Outlook, Word, Excel) is preferable.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off

Schedule:

- Fixed shift
- Monday to Friday
- Rotational shift
- UK shift
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Inbound Sales: 1 year (preferred)
- UK Sale: 1 year (preferred)
- HVAC sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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