Chat Support Executive
5 months ago
**Responsibilities**:
- Interact with customers to provide and process information in response to inquiries, concerns and requests about courses.
- Promptly answer & support related chats.
- Follow up and make scheduled call backs to customers where necessary.
- Update customer information in the database during and after each call.
- Answers incoming customer calls regarding general inquiries, concerns, and requests.
**Requirements**:
- 6 Months experience required.
- 40 Words per minute should be the typing speed
- Should be flexible working in 24*7 rotational shifts and rotational week offs.
- Should have strong analytical skills.
- Graduates can apply
- Excellent command over English language with an ability to write concisely
- Follow predefined (as trained) support procedures and policies.
**Salary**: ₹23,000.00 - ₹28,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Night shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 8149460589
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