Telecaller
6 months ago
Job description
Telecallers
Experience : 6 months to2 years in handling Customer and Sales function in retail sector, preferably, luxury segment.
Work Location: Gandhipuram Coimbatore
Rounds Of Interview:
2 rounds of F2F Interview
Shift : General Shift
Industry: Indian jewelry
Role and Responsibility
- Support to develop business through online or offline (leads conversion).
- Adherence service procedures, policies and standards.Monitor on time delivery of product purchased by online customers
- Achieve the online sales target assigned.
- Verify all the online sale (Transaction paid/ Fraud alert).Keep focus on customer experience throughout interaction
- Follow up the customers on enquiry.
- Re-reach customer for new update and follow up for further business development.
- Collect testimonials from customers.
- Coordinate with CSM for customers issues and follow problems through to resolution.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Education**:
- Diploma (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (required)
**Language**:
- Malayalam (required)
- English (required)
Work Location: In person
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