Teller/customer Service

2 months ago


Delhi, India Truxcargo Pvt. Ltd. Full time

**Job description**

**Number of opening : 2**

**Timing : 10:00 AM to 7:00 PM**

**Working Days : Monday to Saturday**

**Years of experience : 1 years**

**Mode : Work from Office**

**Desired Skills**:
We are looking for a client servicing executive (Logistics) to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals.

Handle and respond to queries and issues from Clients

Provide timely and appropriate solutions and alternatives to Clients when they face issues

Maintaining an accurate record of all existing and potential clients

Responding to client inquiries in a timely and professional manner.

Monitor daily operations for shippers accounts - timely deliveries and escalate any issues to the team

Training and providing overall guidance to client service employees.

At-least 1 years experience in a customer service oriented role

Strong analytical and problem-solving skills

Strong phone contact handling skills and active listening

Ability to multi-task, prioritize, and manage time effectively

Desired Skills and Experience

Account Management, Customer Service Oriented, Interpersonal Skills, Relationship Management, Administration, Written Communication, Team Player, Customer Service, Service Delivery

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work (preferred)

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer service (preferred)
- total work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)



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