Desktop Support L2

5 days ago


Bandra East Mumbai Maharashtra, India Iron Systems Full time

**Date Posted**:

- 5/29/2024

**Job Function**:

- IT Support

**Location**:

- Bandra Kurla Complex-bandra East - IND

**Offered Salary**:

- Competitive

**Strong knowledge of iMac device and Troubleshooting**
- Diagnostic services
- Scan and defragment disk drives
- Update virus definitions, scan for spyware
- Run battery diagnostics, report on disk drive status
- Laptop services, including
- Re-image laptops (Windows and Mac)
- Troubleshoot systems
- Upgrade laptops (Windows and Mac), memory, and smart devices (Mobile devices).
- Asset recovery - computer hardware like spares can be drop off at the Tech Bar.
- Perform proactive health check of devices that are brought to Tech Bar by the user
- Educate users on other avenues of support available to them (for e.g., chat, self-service etc.)
- Provide awareness on any outage or maintenance window that may potentially lead to downtime of service for a user
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Take ownership of customer issues reported and see problems through to resolution.
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Ensure proper recording and closure of all issues.
- Provide prompt and accurate feedback to customers.
- Prepare accurate and timely reports.
- Follow the SLA for issues with respect to their severity.


  • Desktop Support

    3 weeks ago


    Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    2 months ago


    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    1 day ago


    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    3 weeks ago


    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...


  • Navi Mumbai, Maharashtra, India Paradise Placement Consultancy Full time

    Job Description:We are having an opening for the position ofL2 or L3 Desktop Support Enggwith one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai)Key point:Should have 100% Desktop & Laptop Calls KnowledgeBasic Knowledge of ServerBasic Knowledge of Networking & FirewallJob Profile:Should attend field CallsShould have complete knowledge...


  • Navi Mumbai, Maharashtra, India Kaapro Management Solutions Full time

    Opening: 1 Nos Job ID:Employment Type:Full Time- Reference:Work Experience: 3.0 Year(s) To 5.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Location: NavimumbaiPosted On: 27th Jan, 2023We are having an opening for the position of L2 or L3 Desktop Support Engg **with one of...


  • Navi Mumbai, Maharashtra, India Paradise Placement Consultancy Full time

    Job Description: We are having an opening for the position of L2 or L3 Desktop Support Engg with one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai). Key point: Should have 100% Desktop & Laptop Calls Knowledge Basic Knowledge of Server Basic Knowledge of Networking & Firewall Job Profile: Should attend field...

  • Desktop Support L1

    1 week ago


    Goregaon, Mumbai, Maharashtra, India Acute Informatics Pvt. Ltd Full time

    The Desktop Support L1 role is an entry-level technical support position responsible for providing basic troubleshooting and support services for desktop computers, software, and peripherals. The primary focus is to resolve technical issues, perform initial diagnostics, and ensure a smooth and efficient operation of computer systems for end-users. Key...

  • Desktop Support L1

    3 weeks ago


    Bandra East, Mumbai, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 2/22/2024 **Job Function**: - IT Support **Location**: - Bandra Kurla Complex-bandra East - IND **Offered Salary**: - Competitive **Job Summary**: As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve...

  • L2 Desktop Support

    3 weeks ago


    Mumbai, Maharashtra, India Three Ess Computer Services (I) Pvt. Ltd. Full time

    Role and Responsibilities. 1) Specialist in supporting of end users. 2) Good Technical knowledge in Windows products. and desktop. 3) Responsible for executive support, including the advanced technological/executive needs of corporate customers. 4) Basic skill in the use of Office 365 Software 5) Knowledge in installation of Seqrite or Kaspersky...


  • Navi Mumbai, India Kaapro Management Solutions Full time

    Opening: 1 Nos.- Job ID: 52110- Employment Type: Full Time- Reference: - Work Experience: 3.0 Year(s) To 5.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Location: - Navi-mumbai Posted On: 27th Jan, 2023 **We are having an opening for the position of **L2 or L3 Desktop...

  • Desktop Support L1

    2 weeks ago


    Bandra East, Mumbai, Maharashtra, India Iron Systems Full time

    Date Posted: 2/22/2024Job Function: IT SupportLocation: Bandra Kurla Complexbandra East INDOffered Salary: CompetitiveJob Summary:As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site analysis and resolution of...


  • Navi Mumbai, India Paradise Placement Consultancy Full time

    Job Description:We are having an opening for the position ofL2 or L3 Desktop Support Enggwith one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai).Key point:Should have 100% Desktop & Laptop Calls KnowledgeBasic Knowledge of ServerBasic Knowledge of Networking & FirewallJob Profile:Should attend field CallsShould have complete knowledge...

  • Desktop Support L2

    3 weeks ago


    Mumbai, India SNVA Ventures Pvt Ltd Full time

    **JD For DL2 VIP Support**: - Good communication skills with Min of 2 to 3 yrs of experience in Desktop Support Role - Must have experience in handling VIP User issues either through remotely or interact personally and troubleshooting through diagnostic techniques and increase FCR. - Strong Technical knowledge in supporting End user issues on Hardware, Win...


  • navi mumbai, India Paradise Placement Consultancy Full time

    Job Description: We are having an opening for the position of L2 or L3 Desktop Support Engg  with one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai). Key point: Should have 100% Desktop & Laptop Calls Knowledge Basic Knowledge of Server Basic Knowledge of Networking & Firewall Job Profile: Should...


  • navi mumbai, India Paradise Placement Consultancy Full time

    Job Description: We are having an opening for the position of L2 or L3 Desktop Support Engg  with one of our very reputed client IT Industry in CBD Belapur (Navi Mumbai). Key point: Should have 100% Desktop & Laptop Calls Knowledge Basic Knowledge of Server Basic Knowledge of Networking & Firewall Job Profile: Should...

  • Citrix L2/l3

    4 weeks ago


    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...

  • Citrix L2/l3

    4 weeks ago


    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...

  • Eus Cts

    2 weeks ago


    Pune, Maharashtra, India Tata Consultancy Services Full time

    EUS CTS (L3 PC support) -L2 - ** Minimum 5 Years of Desktop Support Expérience.**: - ** Windows 7 & Windows 10 OS support**: - ** VMware experience is must, or VDI environment support experience (VMware Horizon)**: - ** MDT: Image capturing and managing**: - **SCCM/MECM (System Centre Configuration Manager), administration and support. SCCM OS...


  • Mumbai, Maharashtra, India Aidewiser Soltek Full time

    **Role**: - Server Administrator L2 **Location** - Powai **Experience**: - 3.6+ Years **Required Experience** Bachelor’s degree in Computer Science or Associate Degree. **3 **or more years of related Tech Support / Information Technology experience. Can provide L2 Level Customer Support. Can provide exceptional support while communicating and...