Customer Service Executive-credit Card Inbound
7 months ago
**Role/ Job Title**: Customer Service Executive
- Credit Cards Inbound
**Business**: COO Functions
**Function/ Department**: 'Customer Experience
**Place of Work**: Customer Delight Center
- Navi Mumbai
**Roles & Responsibilities**:
Maintaining Service Quality
Maintaining Average Handling Time
Maintaining First Contact Resolution
Maintaining TAT for all customer requests
Channel Migration to alternate channels
Driving NPS through positive customer experience
Upselling of identified products for revenue generation
Adherence to the weekly schedule (Roster) published including shifts 24*7
**Secondary Responsibilities**:
Drive all the initiatives in the Customer contact center.
**Key Success Metrics**:
SQ scores, NPS Scores, AHT, FCR, Sales and Adherence to schedule.
-
Bank Inbound Customer Service
7 months ago
Turbhe, Mumbai, Maharashtra, India ARME Consulting Full time**Role: Inbound Customer Service** **Location: Turbhe Navi Mumbai** **Role Category: Voice / Blended** - Shift Timing: Fix Day shift for Girls with 1 week off Fix Night shift for Boys (10pm - 7 am) and rotational day shift - Paid Training and Pickup and Drop from Turbhe Station. - Excellent English communication skills - 2 years' experience in Bank...
-
Credit Cards-credit Cards Sales- Sales
7 months ago
Navi Mumbai, Maharashtra, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Credit Cards-Credit Cards Sales - Sales Officer-Branch **Office Location**: Vashi Sector 28 Navi Mumbai (Branch) **Position description**: Credit Cards-Credit Cards Sales - Sales Officer - Branch **Primary Responsibilities**: - Credit card sales, VYMO calling and conversion on various databases,...
-
Credit Cards-business Credit Cards
6 months ago
Kalamboli, Navi Mumbai, Maharashtra, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Credit Cards-Business Credit Cards - Sales Officer **Office Location**: Kalamboli Kalamboli (Branch) **Position description**: Credit Cards-Business Credit Cards - Sales Officer **Primary Responsibilities**: - Credit card sales - Business Credit Cards, VYMO calling and conversion on various...
-
Credit Card Sales Executive
7 months ago
Mumbai, Maharashtra, India Humaniquee Full timeCredit Card. ( CC ) - Small Business Loan ( SBL) - Credit Card Unauthorised ( CCU ) - Home Finance Credit ( HFC ) - Auto Loan Hsc Fresher are welcome **Salary**: - 13000 in hand 16000 gross - Personal loan ( PL ) - EMI - Home loan ( HL ) - Gold Loan ( GL ) - Unsecured Card ( UC ) Hsc Fresher are welcome *D Mart * Outbound / Inbound HSC /...
-
Credit Card Sales Executive
6 months ago
Malad, Mumbai, Maharashtra, India Serving Skill Full timeYour role Acquiring new customers for payment business and ensuring quality customer service is delivered. PrimaryResponsibilities: - Acquiring credit card business from in-house and open market clients from various modes available - This will involve pitching credit cards to Internal Bank customers of resp Branch catchment or through Open market...
-
Credit Card Sales Executive
7 months ago
Mumbai, India idealjobs@mumbairozgaar.com Full time**We are hiring for a leading bank** **Designation: Business Development Executive** - **Credit card sales**: - **Experience 1 yr in credit card sales**: - **Location : Vashi**: - **Graduation Required** If Interested contact **HR - Sunidhi** Mail Call or Whatsapp - **8928010993** **Salary**: ₹200,000.00 - ₹350,000.00 per year **Benefits**: -...
-
Credit Card
1 day ago
Navi Mumbai, India Sincetele Full timeWe Have Opening In Voice Process For Freshers As Well As Experience Person! *Sincetele info solutions Pvt Ltd* Requirment - Fresher + Experience HSC Pass And Above Comfortable In English With Average Comunication Skills! Job Description - ICICI Bank Credit Card Sales! Ghansoli Location! 13,000 To 18,000 Per Month! Work From Office! Immediate Joining! Meet hr...
-
Credit Card Acquisition
1 month ago
Mumbai, Maharashtra, India HSBC Full time-Job description **Some careers open more doors than others.** If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Credit Card Sales Executive
6 months ago
Andheri East, Mumbai, Maharashtra, India Finzen Fintech Pvt Ltd Full timeIncrease credit card customers - Engage and educate customers on product usage - Convey brand information to customers and respond to questions/inquiries that arise - Responsible for daily/monthly sales targets - Investigate and address competitors’ activities - Prioritize and schedule proactive calls to organization’s accounts - Process and Record...
-
Customer Service Advisor
6 months ago
Mumbai Central, Mumbai, Maharashtra, India Red Hibiscus Info Solutions Full timeCustomer Service related to credit cards of HBSC **+ Cross selling** of credit card schemes, offers and products) Location - THANE *Process - **Inbound customer service** and partial cross selling of credit card schemes and product offerings *Qualification - HSC OR GRADUATE WITH 6 months or more BPO voice customer service experience - **DAY SHIFT...
-
Credit Card Sales Executive
7 months ago
Mumbai, Maharashtra, India Mumbai Rozgaar pvt ltd Full timeWe are hiring for Credit card sales Executive (Branch Banking) Locations: Mumbai, New Delhi, Bangalore ,Hyderabad, Vijaywada, Chennai No relocation Requirement: 1Years experience in credit card sales(Telesales) Graduate **Job Types**: Full-time, Permanent **Salary**: ₹200,000.00 - ₹300,000.00 per year **Benefits**: - Health insurance - Provident...
-
Customer Service Executive-premium Inbound
8 months ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive - Premium Inbound **Business**: COO Functions **Function/ Department**: 'Customer Experience **Place of work**: Customer Contact Center **Roles & Responsibilities**: Productivity Maintaining Service Quality Average Handling Time First Contact Resolution. Maintaining TAT for all customer requests. Channel...
-
Customer Service Executive-premium Inbound
15 hours ago
Navi Mumbai, India IDFC FIRST Bank Full time**Role/Job Title**: Customer Service Executive - Retail Liabilities Inbound **Business**: COO Functions **Function/ Department**: 'Customer Experience **Place of work**: Customer Contact Center (Phone Banking unit) **Roles & Responsibilities**: '1. Productivity 2. Maintaining Service Quality 3. Average Handling Time 4. First Contact Resolution 5....
-
Inbound Customer Service
3 days ago
Navi Mumbai, India Sasa international Full timeAn inbound sales agent is a person that **makes inbound calls in order to drive sales**. They usually communicate with potential customers via phone and they closely collaborate with other internal departments like customer care, marketing teams, or technical support in order to provide excellent customer service. **Job Types**: Full-time, Fresher, Regular...
-
Head of Portfolio- Credit Cards
3 weeks ago
Mumbai, India The Premier Consultants ( Recruitment Company ) Full timeThis is regarding opening with a leading Pvt Bank as a Head of Portfolio- Credit Cards Designation: Head of Portfolio- Credit Cards Experience: 10+ years of work experience in portfolio or Product management of cards or Personal loans Industry: Fintech/Banks in Personal loan Business or in similar role in Credit card, Payment aggregators etc ...
-
Customer Service Representative
4 months ago
Andheri West, Mumbai, Maharashtra, India City Credit Management Full timeJob Description Responsibilities: - Conduct outbound and inbound calls to individuals seeking guidance on debt management and financial planning. - Provide empathetic and informative counseling to clients to understand their unique financial situations and goals. - Analyze clients' debt profiles, including credit card debt, loans, and other financial...
-
Head of Portfolio- Credit Cards
3 weeks ago
Mumbai, India The Premier Consultants ( Recruitment Company ) Full timeThis is regarding opening with a leading Pvt Bank as a Head of Portfolio- Credit CardsDesignation: Head of Portfolio- Credit CardsExperience: 10+ years of work experience in portfolio or Product management of cards or Personal loansIndustry: Fintech/Banks in Personal loan Business or in similar role in Credit card, Payment aggregators etcLocation : MumbaiJob...
-
Head of Portfolio- Credit Cards
3 weeks ago
Mumbai, India The Premier Consultants ( Recruitment Company ) Full timeThis is regarding opening with a leading Pvt Bank as a Head of Portfolio- Credit CardsDesignation: Head of Portfolio- Credit CardsExperience: 10+ years of work experience in portfolio or Product management of cards or Personal loansIndustry: Fintech/Banks in Personal loan Business or in similar role in Credit card, Payment aggregators etcLocation : MumbaiJob...
-
Head of Portfolio- Credit Cards
3 weeks ago
Mumbai, India The Premier Consultants ( Recruitment Company ) Full timeThis is regarding opening with a leading Pvt Bank as a Head of Portfolio- Credit Cards Designation: Head of Portfolio- Credit Cards Experience: 10+ years of work experience in portfolio or Product management of cards or Personal loans Industry: Fintech/Banks in Personal loan Business or in similar role in Credit card, Payment aggregators etc Location :...
-
Team Member
7 months ago
Mumbai, India Kotak Mahindra Full timeJob Role: - To screening and evaluate customer proposals credit cards under various programs as per Cards Credit policy under various programs & KYC guidelines. - Maintaining and processing cases under defined TAT by Bank. - Ensure to maintained acceptable audit quality report every month. - Co-coordinating with verification agencies to get timely...