Telesales Representative

1 month ago


Noida Sector Noida Uttar Pradesh, India Aumento Group Full time

As a Telesales Representative in the Health Insurance team, you will be responsible for generating sales and providing exceptional customer service to prospective clients through inbound and outbound calls. You will engage with individuals looking for health insurance solutions, educate them about the benefits of our plans, and help them find the best options to suit their needs. This role is ideal for individuals with a strong sales background, an understanding of the health insurance industry, and the ability to work in a fast-paced, target-driven environment.

Key Responsibilities:

- **Outbound Calls**: Conduct outbound telesales calls to prospective customers, following up on leads and promoting the benefits of our health insurance products.
- **Customer Engagement**: Build rapport with prospective customers, understand their healthcare needs, and offer tailored health insurance solutions.
- **Product Knowledge**: Maintain a deep understanding of our health insurance products and services, including different plans, coverage options, and pricing, to provide accurate information to customers.
- **Compliance**: Ensure all sales activities adhere to industry regulations, compliance standards, and ethical guidelines in the health insurance sector.
- **Team Collaboration**: Work closely with the sales team, marketing, and customer service teams to ensure a consistent and high-quality customer experience.

Qualifications:

- 6 month experience in telesales or telemarketing, ideally in the Australia Voice Process.
- Strong knowledge of health insurance products and the Australian healthcare system (preferred but not essential).
- Excellent communication and negotiation skills with the ability to build trust and rapport over the phone.
- Goal-oriented with a demonstrated ability to meet and exceed sales targets.
- Strong customer service orientation, with the ability to handle objections and deliver tailored solutions.

Preferred Skills:

- Experience working in the Australian sector or related fields (e.g., life insurance, financial services).
- Ability to handle complex customer queries and explain health insurance policies in simple, easy-to-understand terms.

**Benefits**:

- Competitive salary and performance-based commission structure.
- Ongoing training and professional development opportunities.

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- UK shift
- US shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (preferred)
- Australia voice Process: 1 year (required)
- Health insurance: 1 year (preferred)

**Language**:

- English (preferred)

**Location**:

- Noida Sector 62, Noida, Uttar Pradesh (required)

Work Location: In person



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