Operations Automation

1 week ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

**Responsibilities**:

- Partners with global stakeholders to support all aspects of process automation engagements including requirement gathering, solution architecture, solution development, testing, deployment and continuous improvement while adhering to firm wide standards, controls, and intelligence automation solutions governance
- Implements, develops, and manages the operational automation strategy which can involve intelligence automation tools and work with technology to create required infrastructure to support the capability of low code automation
- Utilizes intelligent automation solutions which allow team to automate functions and deliver benefits including capacity creation, risk reduction, streamlining of operational processes, etc.
- Coaches/mentors less experienced team members on automation tools and potentially creates and/or delivers training curriculum/courses around workflow automation
- Identify and collaborate with key stakeholders on OKRs/KPIs/metrics to deliver benefits from operational automation

**Required qualification, skills and capabilities**:

- 5+ years of experience and proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications
- Excellent problem solving, analytical, and communication skills
- Intermediate experience using Microsoft Office Tools

Preferred Qualifications
- Bachelor's or Higher Degree
- Elevated understanding of skills including business analysis, designing, development, testing, and deployment
- Awareness of Agile Framework
- Experience in Business Process Mapping

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

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