Hindi /call Center Agent/chat/email

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related...

Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. Upsell other products wherever possible. Ensure you follow the customer service script provided by the company for uniformity. Also, be well-read on company policies and the website for FAQs or policy related...

. Need Immediate Joiners. 2. Should have basic knowledge computers. 4. Should be well aware of computer work. 6. Good Communication Skills 7. Should be ready to make career in BPO/ITES Industry. 8. Freshers Are Most Welcome 9. Age limit 18 to 28 Roles and Responsibilities 2. Sales discussions & Lead Generation 3. Approaching targeted customers for...

A Call Center Representative, or Call Center Agent, **takes calls from customers answering questions or addressing any concerns they may have**. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. **Salary**: ₹10,000.00 - ₹13,000.00...

**Core responsibilities**: - Answer incoming calls from customers and respond to their inquiries and complaints in a professional manner. - Provide accurate and complete information to customers by using the right tools, processes, and procedures. - Resolve customer issues in a timely manner to ensure customer satisfaction. - Handle customer complaints with...

**Activant Solutions Pvt. Ltd. (ASPL) is Hiring!** ASPL, based out of Jaipur, has been delivering top-notch solutions and services since 2005. With a team of 150+ energetic individuals, and three leading brands (DeskMoz, SEOKart, FavSEO), we are committed to delivering services that can add value addition to our clients' businesses. We have open positions...

Requirement and Skills: - High school diploma or equivalent. - Proven experience in a call center or customer service role is advantageous. - Strong active listening and problem-solving abilities. - Excellent communication and interpersonal skills. o Ability to work in a fast-paced and dynamic environment. - Adaptability and willingness to work in a 24/7...

Chat Support ExecutiveJaipur Hiring for Leading MNC (Chat Process) Process - Blended (Chat and Voice both) Shifts - Rotational Shifts (24*7) Requirements: - Graduates or Undergraduate + Experienced only Good English communication skills required. System will be given by the company Interview Process - HR Round - Telephonic Ops Round - WhatsApp Video...

Roles& Responsibilities •Design Audit forms in line with process guidelines across touchpoints. •Work with supervisors and management to ensure that all the associates aremeeting the quality standards. •Monitor calls/emails/chats as per audit forms & identify Fatal &Non-fatal errors. •Identifying historical trends through data analysis to...

Answer incoming customer phone calls and take appropriate action for each call - Maintain customer satisfaction ratings based on explicit criteria set forth by the company - Attend mandatory training sessions to stay updated on product or company policy changes - Use company policies to determine if there can be an immediate resolution to a customer issue or...

Job opportunity for leading Two wheeler electric vehicle manufacturer in India. 12 months Extendable contract every year. Description: You would be the first point of contact for our customer and would have to liaison between our company with its current and potential customers. Managing outbound and inbound calls through various platform and convert them...

Title: Call Centre Executive Location: Jaipur (With good Communication skills) Experience - 2 years of experience **Job Types**: Full-time, Permanent **Salary**: ₹18,000.00 - ₹21,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - tele sales: 1 year...

• Work with supervisors and management to ensure that all the associates are meeting the quality standards. • Monitor Chats / Voice / Email as per audit forms & identify Fatal & Non-fatal errors. • Identifying historical trends through data analysis to identify agent training needs. • To conduct regular Feedback sessions for Agents. •...

Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...

Position: Agent/ Customer support. Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. **Salary**: 15,000-45,000 ctc + Incentives Shift: Male Day rotational. Day shift for females. Work Location: Jaipur. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹18,000.00 -...

Good communications (English and Hindi) - Basic computer knowledge - Good typing Speed (English) - 6 Days working - Work from office - Day shift ( 9:00 AM to 6:00 PM or 10:00 AM to 7:00 PM) **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹90,000.00 - ₹120,000.00 per year **Benefits**: - Flexible schedule - Leave encashment - Paid...

**Responsibilities** - handle office related activities. - handle office related calls. - handle office related recruitment calls. - handle office related back office work. **Must Required** - having good communication skills. - basic computer skills. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹8,000.00 - ₹14,000.00 per...

Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...

Welcome to VCosmos! We specialize in managing customer experience support, contact center management and back-office services for Global & Indian companies across diverse industries and various geographies. Our goal is to deliver value-driven business process outsourcing solutions that minimise friction points for end customers, giving our clients a...

Key Responsibilities: - Make outbound calls to potential customers and introduce our products or services - Develop a strong understanding of our products and services - Handle objections and persuade potential customers to make a purchase - Meet or exceed monthly sales targets - Update customer information in the CRM system - Follow up with customers who...