Customer Service Representative
2 days ago
**Salary Negotiable (Night Shift)**
**Work From Office Only**
**Interview mode: Telephonic**
**Responsibilities**
- Good English communication skills
- Providing proactive customer outreach
- Responding promptly to customer inquiries.
- strong phone call contact handling skills and active listening
- Manage incoming/Outgoing phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
- Excellent communication and presentation skills
- Customer Orientation and ability to adapt/respond to different type of character
- Attracts potential customers by answering product and service questions and suggesting information about other products and services
**Salary**: ₹15,000.00 - ₹40,000.00 per month
Schedule:
- Night shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
**Speak with the employer**
+91-XXXXXXXXXX
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