Customer Care Executive

3 days ago


Pune, India P9 Farms Private Limited Full time

**Job responsibilities**:
Provide information about products, services, and offers to customers.

Handling inbound calls & outbound calls

Understand customer need

Solve customers’ query over the phone

Resolve queries related to billing or any technical issues.

Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.

Keep records of customer interactions, process customer accounts, and file documents.

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Evening shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Care: 2 years (required)

**Language**:

- English, Hindi, Marathi (required)



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