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Customer Care Executive
3 days ago
**Job responsibilities**:
Provide information about products, services, and offers to customers.
Handling inbound calls & outbound calls
Understand customer need
Solve customers’ query over the phone
Resolve queries related to billing or any technical issues.
Coordinate with other teams to make sure customer queries are resolved; provide consultation to potential & interested clients.
Keep records of customer interactions, process customer accounts, and file documents.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer Care: 2 years (required)
**Language**:
- English, Hindi, Marathi (required)
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