Cib - Payment Operations - Business Analysis

3 weeks ago

Mumbai, India JPMorgan Chase Bank, N.A. Full time

**Organization Description**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

**Employer Description**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

**Role**

This position is within JPMorgan Wholesale Payment Operations Data Analytics and Solution team. Its daily responsibilities include analyzing business requirements, designing, building, testing, and producing executive and operational reporting to support management decisions as well as performing ad-hoc analysis to meet the needs of all internal business partners leveraging various data sources.

The responsibilities for the Business Analysis and Reporting Associate will include:

- Oversight for deliverables for the Reporting and Analytics team
- Daily, weekly, monthly and ad-hoc reporting
- Data Analytics
- Document and package status updates and proposals to senior management
- Perform data mining, analytics, and problem solving
- Work closely with Technology and Operations to develop requirements and implement new capabilities
- Proactively engage to mitigate risk through continuous process improvement, root cause analysis, and collaboration with Operations teams
- Develop presentations for senior executives

**Qualifications**
- Bachelor's or Master degree in a quantitative field or an equivalent combination of education and/or business experience.
- 5+ Years of experience with SQL, Python, Alteryx or another programming language in a work-related capacity is required
- Good understanding of operations within banking industry; preferably with knowledge of payment processing.
- Advance knowledge of Microsoft Office products
- Extensive knowledge of database design and relational database principles, prior experience with large scale data warehouse is a plus
- Working knowledge with Business Intelligence tools (Tableau, Business Objects)
- Experience with Software Development Life Cycle (SDLC)
- Polished written and verbal communication skills; confidence in communicating internally at all levels; demonstrated ability to clearly define and articulate business requirements, and to bridge the gap between business and technology, ability to summarize findings into concise high level points geared towards the audience and visually depict key data and findings
- Proactive, self-motivated and flexible with a positive attitude; efficient at multi-tasking and able to work independently under pressure to deliver business demands on-time, to a high-level standard
- Excellent team-working skills, ability to develop and maintain strong relationship with team members, peers, and internal and external management; contributing beyond core role and responsibilities
- Excellent analytical/problem-solving skills with the ability to provide sound recommendations to management

**Preferred**
- Proficiency with querying enterprise databases using SQL to obtain relevant data for analysis
- Experience with writing code using Excel/Alteryx and SQL and perform statistical description
- Experience with Tableau
- Proven strong analytical and communication skills
- Aptitude and curiosity for developing automate

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