Travel Associate

2 weeks ago

Nashik Maharashtra, India Paradigm Consultancies Full time

**WE ARE HIRING**

**Job designation:

- Travel Associate**

**Job location:

- Nashik, Maharasthra**

**Salary:

- 12,000-20,000 Per month**

**Experience:

- **
- 1-2 years of experience ias travel associate or in travel field.

**Education:

- **
- Bachelor's degree or diploma in travel and tourism.
- Must have completed IATA

**Skillset:

- **
- **Good communication skills**:

- **Proficiency with MS Office**

**ONLY MALES REQUIRED**

**IMMEDIATE JOINERS REQUIRED**

**FULL TIME**

**Introduction**:
As a Travel Associate, you will be an integral part of our team dedicated to providing exceptional travel experiences to our clients. Your role will involve assisting clients in planning, booking, and managing their travel arrangements, ensuring smooth and enjoyable journeys. You'll work closely with clients to understand their needs and preferences, offering personalized recommendations and expert advice to enhance their travel experiences.

**Responsibilities**:

- Assist clients in planning and booking travel arrangements, including flights, accommodations, transportation, and activities.
- Provide personalized recommendations and expert advice based on clients' preferences, budgets, and travel objectives.
- Coordinate with airlines, hotels, car rental agencies, and other travel partners to secure bookings and confirmations.
- Manage reservations and make changes or cancellations as necessary, ensuring accuracy and efficiency.
- Respond promptly to client inquiries and provide excellent customer service throughout the booking process and during travel.
- Stay updated on travel industry trends, destination information, and relevant regulations to better assist clients and enhance their travel experiences.
- Handle any issues or concerns that may arise before, during, or after travel, striving to resolve them promptly and satisfactorily.
- Collaborate with team members to optimize workflows, improve service delivery, and achieve performance targets.
- Maintain accurate records of bookings, payments, and client interactions using our booking system and other tools.
- Uphold company policies and standards, including ethical conduct, confidentiality, and compliance with relevant laws and regulations.

**Requirements**:

- Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
- Strong attention to detail and organizational abilities, ensuring accuracy and efficiency in managing travel arrangements.
- Customer-focused mindset, with a commitment to delivering exceptional service and exceeding client expectations.
- Problem-solving skills and the ability to handle unexpected challenges or changes calmly and effectively.
- Flexibility and adaptability to accommodate varying client needs and preferences, as well as changes in travel plans.
- Proficiency in using booking systems, travel software, and other relevant tools to research, plan, and book travel arrangements.
- Knowledge of geography, travel destinations, and travel industry trends, with a passion for exploring new places and cultures.
- Ability to work effectively both independently and as part of a team, collaborating with colleagues to achieve common goals.
- High level of integrity, professionalism, and discretion when handling sensitive information and client interactions.

**Languages:

- English, Hindi and Marathi**

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

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