See more Collapse

Telesales - Hospitality

2 months ago

Bengaluru, India Ferns Estates & developers Full time

**General Responsibilities**:

- Answer the calls in 3 rings.
- Greet all the calls with a smile.
- Ensure all the reservations requests are reverted with 12 hours or latest by 24 hours of receiving.
- To keep all the relevant departments aware of the resort occupancy

**Specific Responsibilities**:

- Have in-depth knowledge of our product and competitors
- Ensure reservation department and Front Office staffare constantly aware of availability, on request, closed dates, high demand dates, etc.
- Responds to all reservation requests and executes prompt and accurate information at all times
- Complete knowledge of the resort rates, promotions, amenities, facilities & services
- Attend all scheduled meetings as and when required
- Track and update all reservations picked up from all On-line channels
- resort website, OTA, GDS, etc.
- Update No-showsand cancellationson all OTA's to avoid and unwanted commissions
- Ensure accurate information is updated on the PMS
- Understand and enforce resort and company credit policies.
- Proper billing instructions, credit card auth, etc are updated accurately
- All reservations are processed as per SOP within 12 hours of receiving the reservation query
- Ensure all the reservation confirmation lettersare sent for all processed bookings as per SOP
- Process retentions, no-show and cancellations as per the resort policy and procedures
- Ensure all request for amenities or transportation are updated on the PMS accurately. Details are shared with the concerned department and/or the third party
- Monitor all Tentative/ Provisional / Waitlistedbookings entered on the system and follow up done for deposits/guarantee
- Keep records of room availability, rates, amendments, daily reservation pickup, rooms on book, cancellations, no-show, etc.
- Reconfirmation of all the reservations/groups as per SOP
- All reservation modifications are updated on the PMSimmediately and accurately
- Manage reservation function to maintain the highest possible room occupancy and average daily rate through suggestive sellingand recommendations from external yield or revenue management systems
- Check forecasting reports based on statistics codes (Market, Source, Rate Code, etc.), reservations which are wrongly tagged should be amended

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Reservation Executive: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 6364901209

We have other current jobs related to this field that you can find below

  • Telesales Executive

    2 months ago

    Bengaluru, India TRAVELBELL.IN Full time

    A Telesales Executive in a travel agency plays a pivotal role in promoting and selling travel packages, services, and products to potential customers over the phone. This position involves building relationships with clients, understanding their travel needs, and offering personalized solutions. The Telesales Executive is responsible for meeting sales...

  • Telesales Executive

    5 days ago

    Bengaluru, Karnataka, India TRAVELBELL Full time

    A Telesales Executive in a travel agency plays a pivotal role in promoting and selling travel packages, services, and products to potential customers over the phone. This position involves building relationships with clients, understanding their travel needs, and offering personalized solutions. The Telesales Executive is responsible for meeting sales...

  • Telesales Agent

    2 weeks ago

    Banashankari, Bengaluru, Karnataka, India Elite Ayurveda Multi-speciality hospital Full time

    Job Title: Telesales Agent As a Telesales Agent at our Ayurveda Hospital, you'll be an essential part of our sales team, responsible for driving revenue growth through effective telephone-based sales strategies. Your role will focus on promoting our Ayurvedic treatments and services, engaging potential clients, and converting leads into satisfied...

  • Telesales Executive

    3 weeks ago

    Bengaluru, India TRIPPR Full time

    **Job Title: TeleSales Executive** Company**:Trippr** Location: Venue Address: No. 126, 3rd Flr, 7th Main, Jayanagar 4th Block, Bangalore, Karnataka, India 560011 Shift Timing: Monday to Saturday 10 AM - 7PM Salary Range: ₹15,000 - ₹20,000 per month **About Trippr**: Trippr is about Trippr: leading B2C car rental and homestay company that offers...

  • Telesales Executive

    6 days ago

    Bengaluru, Karnataka, India Sukino Health Full time

    Looking for a Telesales Executive with Minimum of 1 years of experience preferably from Healthcare background, should be able to communicate in Kannada. - Answer incoming calls from customers and assist with information requests, complaints, booking appointments, and resolving queries. - Ensure patient conversion targets are met and follow up on appointments...

  • Customer Support

    3 days ago

    HBR Layout, Bengaluru, Karnataka, India Altius Hospital Full time

    **Customer support and tele bdm** Altius Hosptials founded in 2004 is Karnataka’s first gynaec-laparoscopic Hosptial focused on advanced gynaecology and complex women’s surgeries in general. Founded by Dr B Ramesh, world renowned gyneac laparoscopic surgeon, Altius has also expanded into a 100 bed multi speciality hospital 2 years ago. Altough a...

  • International Sales Process

    2 weeks ago

    Bengaluru, India KVC CONSULTANTS Full time

    **Roles and Responsibilities** - Greetings,**We have Openings at Europes largest hotel group as inside sales executive.** - **Simran 7880058161**: - **Shikha 7880292299 **Job description** To sell Advantage Plus memberships to leads within the set calling area provided with professionalism using up to date information and selling techniques...

  • Tele Caller Executive Male

    1 week ago

    Bengaluru, India Genuine Placement Pvt Ltd Full time

    **Freshers & Exp Telecallers Wanted For HOSPITAL** - Fluent in HINDI & Tamil - Minimum 6 months of Telesales experience required for the Senior Telecaller position - Freshers welcome as Junior Telecallers - Graduates and Non-Graduates can apply FOR MORE DETAIL CALL 7200000128 **Job Types**: Full-time, Fresher **Salary**: ₹10,000.00 - ₹150,000.00 per...

  • Outbound Sales

    2 months ago

    Bengaluru, India Mmahi United Services Pvt.Ltd Full time

    **Full Job Description** Job Description : Hiring for Tele Representative for the company mainly works in INTERNATIONAL BPO FOR UK SHIFT Position: Tele Sales Qualification: PU - WITH GOOD COMMUNICATION Experience minimum 6 months. **Salary**: Depends On Experience & Interview. Job Description We are looking for an enthusiastic Telesales Representative to...

  • Telecaller

    2 weeks ago

    Bengaluru, India Marconix Sales and Marketing Pvt. Ltd. Full time

    Full Job Description Job brief: We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective Telesales Executive must be an excellent communicator and have superior people skills. They must be...

  • Bde/ Telesales

    3 weeks ago

    Bengaluru, India Link8 Intelisystems Pvt Ltd Full time

    WANOVA CLEAN LLP is one of the largest varieties manufacturers of cleaning products in India. We are proud that we produce a wide range of products which meets the specific demands of the household, industrial, hospitals (disinfectants), restaurants, retailers, hotels, corporate, cleaning industries, and many others. **Job Description**: - ACHIVEING SALES...

  • Telesales Executive

    2 months ago

    Bengaluru, India Infynect Labs Private Limited Full time

    As a Tele Sales Executive, your role would be to develop contacts with the potential leads, understand their requirements, explain the solutions and value propositions and create quality prospects for the Business Team for our exciting Hospitality Solution and generate revenue. - To build expertise on all Products and Solutions for Infynect - Organize...

  • Telesales Executive

    1 day ago

    Bengaluru, India Infynect Labs Private Limited Full time

    As a Tele Sales Executive, your role would be to develop contacts with the potential leads, understand their requirements, explain the solutions and value propositions and create quality prospects for the Business Team for our exciting Hospitality Solution and generate revenue. - To build expertise on all Products and Solutions for Infynect - Organize...

  • Inside Sales Associate

    1 month ago

    Bengaluru, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...

  • Inside Sales Associate

    5 days ago

    Bengaluru, Karnataka, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...

  • Inside Sales Associate

    5 days ago

    Bengaluru, Karnataka, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd: Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digital space with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more. Our mission is to empower businesses and individuals with innovative digital solutions. Within our expansive portfolio, the SMB vertical is dedicated...

  • Inside Sales Associate

    1 month ago

    Bengaluru, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...

  • Inside Sales Associate

    3 weeks ago

    Bengaluru, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...

  • Inside Sales Associate

    3 weeks ago

    Bengaluru, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...

  • Inside Sales Associate

    1 month ago

    Bengaluru, India VerSe Innovation Full time

    About Verse Innovation Pvt Ltd:Verse Innovation Pvt Ltd is a leading technology-first company, pioneering in the digitalspace with successful products such as Dailyhunt, Josh, OneIndia, Public Vibe, and more.Our mission is to empower businesses and individuals with innovative digital solutions.Within our expansive portfolio, the SMB vertical is dedicated to...