T2 - Associate Operations

1 week ago

Gurugram Haryana, India Alight Full time

**Role Description**

An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.

**Key Responsibilities: -**
- Understands and contributes positively to meeting client SLA’s, PG’s.
- Maintain internal & client defined quality scores.
- Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
- Ensuring proper documentation and follow-ups and follow SOP’s
- Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
- Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
- Work with leads to ensure delivery in accordance with standard operating procedures
- Take complete ownership of self-learning & development
- Ability to work in a fast-paced environment with short deadlines.
- Able to practice logical reasoning and critical thinking.

Eligibility to Apply
- Bachelor’s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed)
- 2-4 years of work experience.
- Excellent verbal and written communication skills.
- Can work evening/night shifts as per business requirement
- Basic computer knowledge (MS-Office, Excel)
- Good analytical skills & attention to detail.

**Benefits**

We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.

**Our commitment to Diversity and Inclusion**

Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.

At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.

**Diversity Policy Statement**

Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.

**Authorization to work in the Employing Country**

Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

.

  • T2 - Associate Operations

    4 weeks ago

    Gurugram, Haryana, India Alight Full time

    Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents over 25 years. The Alight Work life® platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Work life is...

  • Associate Operations

    2 weeks ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: **Grade Level (for internal use)**: 07 **The Team**: S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. We are comprised of Corporate Actions, ClearPar, GMG, and Regulatory Compliance. The...

  • Associate- Customer Service

    1 week ago

    Gurugram, Haryana, India Alight Full time

    **Our story** At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.” **Our Values**: **Champion People**- be empathetic and help create a place where everyone belongs. **Grow with purpose -**Be inspired by...

  • Financial Operations Associate

    3 days ago

    Gurugram, Haryana, India Inizio Full time

    The **Financial Operations Associate** will primarily support the Operations and Finance functions and will report to the Financial Operations Manager. This role will provide comprehensive finance administration and will work closely with the Finance team and Project Managers. The **Financial Operations Associate** will be responsible for preparing and...

  • Business Operations Associate

    1 week ago

    Gurugram, Haryana, India NTT DATA Full time

    **The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...

  • Business Operations Associate

    5 days ago

    Gurugram, Haryana, India Hashmap Full time

    **The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...

  • Business Operations Associate

    4 days ago

    Gurugram, Haryana, India NTT DATA Full time

    **The Company** NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less...

  • Associate Marketing

    4 weeks ago

    Gurugram, Haryana, India CoolBoots Media Full time

    **Position Name**: Position Name: Associate Marketing (Ad Operations) **Exp required**: 6 Months - 2 Years **SkillSet required**: - Will be responsible for Day to day marketing planning of Apps with affiliates. - Will look into the performance of various affiliates in terms of quality. - Will decide the budgets for affiliates. - Will do cross channel...

  • Associate, Solutions Operations

    2 days ago

    Gurugram, Haryana, India Gerson Lehrman Group Full time

    **Associate/ Senior Associate, Survey Programming** The Survey Associate will be responsible for accurate and timely online programming and edits of GLG surveys with fast turn-around time, across various industry verticals, population geographies, and client types. Quality and thoughtful survey programming rely on a Team that considers the most viable and...

  • Service Operations Associate

    4 weeks ago

    Gurugram, Haryana, India Gartner Full time

    **Description**: The Global S&D arm of Gartner is currently seeking talented people to join its Service & Delivery and Sales team in India. As a member of this Operations team, you will have an opportunity to work on key global programs aimed at driving new guided business and service productivity across Gartner. As a member of this team, you will have the...

  • Data Associate

    1 week ago

    Gurugram, Haryana, India ADCI - Haryana - D50 Full time

    Graduate or equivalent (up to 1 year of experience) - Good English language proficiency: verbal, writing, reading and comprehension - Strong analytical and communication skills - Passion for delivering a positive customer experience, and maintain composure in difficult situations - Ability to effectively and efficiently complete challenging goals or...

  • Health and Safety Operations Associate

    1 week ago

    Gurugram, Haryana, India VitalCheck Wellness Full time

    **Health and Safety Operations Associate** **Job Location**:Gurgaon, India. **Job Type**:Full Time. **Schedule**: Monday - Friday (Day shift or Night shift). **Full Description**: VitalCheck Wellness is seeking a **Health & Safety Operations Associate **for employees of an investment management company in **Gurgaon, Haryana.** **Responsibilities**: -...

  • E-commerce Operations Associate

    2 weeks ago

    Gurugram, Haryana, India Teal and Terra Full time

    Role: 1. Ecommerce Ops Associate would be working managing day-to-day orders, inventory, etc. 3. Creating new listings and working on growing the sales 4. Experience in listing and ad campaigns. 5. Planning, running and optimizing ad campaigns on other marketplaces 6. Coordinating with marketplaces for day-to-day operational hassles 1. Should have 1-2...

  • Sales Operations Associate

    4 weeks ago

    Gurgaon, Gurugram, Haryana, India ANS Commerce(A Flipkart Entity) Full time

    “We connect brands with consumers” The Organization ANS Commerce is the fastest-growing e-commerce enabler for brands in India. Founded in 2017, ANS Commerce offers end-to-end integrated solutions to address the pain points of retailers across e-commerce value chains so that they can focus on their core products and brand. Our ever-growing bouquet of...

  • Associate - Operations - Operations - Cbs - Fin

    3 weeks ago

    Gurugram, Haryana, India EY Full time

    **Requisition Id**: 1481162 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but...

  • Associate - Operations - Operations - Cbs - Fin

    4 weeks ago

    Gurugram, Haryana, India EY Full time

    **Requisition Id**: 1479532 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but...

  • Associate, Operations Support

    2 weeks ago

    Gurugram, Haryana, India Webhelp Full time

    **Customer Service/Support** **Location** - Gurugram, India*** Job Title: Associate, Operations Support **Job Description**: Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their...

  • Associate - Operations - Operations - Cbs - Fin

    4 weeks ago

    Gurugram, Haryana, India EY Full time

    **Requisition Id**: 1493967 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but...

  • Associate, IT Service Operations

    4 weeks ago

    Gurugram, Haryana, India S&P Global Full time

    **About the Role**: OSTTRA, India **The Role**: Associate, IT Service Operations **The Team**: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall...

  • Bpo T&s Operations Associate

    2 weeks ago

    Gurugram, Haryana, India NTT DATA Full time

    **Fund Accounting - Associate (Grade 4)** **The Company** **NTT DATA** Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics...