Receptionist Telephone Operator

2 months ago


Mohali, India SRS DIGITAL ZONE Full time

**COMPANY OVERVIEW ;-**

RS Digital Zone is a renowned player in the financial industry, specializing in a wide

range of products including saving accounts, demat accounts, credit cards, and more.

Our commitment to excellence has earned us a reputation for reliability and

customer-centric services.

**RESPONSIBILTY**
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures. Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive

**Salary**: ₹13,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7877465507



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