International Semi Voice Process

2 months ago


Bengaluru Karnataka, India IntouchCX Full time

The role of the_ _**Customer Service Associate (CSA) - Semi Voice**_

remote access, and diagnostics.
- Collaborate with customers and advise about technical issues. Answer questions regarding

issues, and make recommendations.
- Assemble, install and troubleshoot computer hardware, laptops, and notebooks..
- Troubleshoot network and connection issues related to internet, Intra-Net & VPN.
- Manage customer expectations regarding estimated response times
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹28,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus


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