International Semi Voice Process
2 months ago
The role of the_ _**Customer Service Associate (CSA) - Semi Voice**_
remote access, and diagnostics.
- Collaborate with customers and advise about technical issues. Answer questions regarding
issues, and make recommendations.
- Assemble, install and troubleshoot computer hardware, laptops, and notebooks..
- Troubleshoot network and connection issues related to internet, Intra-Net & VPN.
- Manage customer expectations regarding estimated response times
- Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.
**Job Types**: Full-time, Permanent, Fresher
Pay: Up to ₹28,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental Pay:
- Performance bonus
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