Accounts Receivable Officer

1 month ago


Mumbai, India Brennan IT Full time

3+ years experience

Confident, friendly attitude

Able to form strong relationships with clients and internal teams

Strive to hit targets

Strong query resolution

PURPOSE OF ROLE

This is a critical role within the credit control function of Brennan. The team’s responsibility includes the timely collection of outstanding debts, debt recovery and management of the DSO; maintaining or exceeding DSO targets and providing reasonable cash collections forecasts to Financial Control team.

KEY ACTIVITES

Whilst your day to day activities will vary to meet your Role’s Mission, KPIs and the operational requirements of the role, we envisage the following key activities being required to achieve success in the position;
Credit Management
- Ensure payment of invoices are received in accordance with agreed payment terms
- Using collection system, Lockstep, to manage priorities
- Updating collection system, Lockstep, with collection notes and activity
- Ensure payments are tracking towards collection targets for the day, week and month
- Query resolution for issues raised by clients or internal teams, ensure queries are actioned swiftly
- Monitor the accounts inbox and respond to queries received
- Perform account reconciliations when necessary and issue reports/statement to customers on a monthly basis
- Escalate matters to Credit Manager. Discuss action plan on overdue account (account hold, service suspension)

Confidential P5
- Adhoc Accounts Receivable tasks

Systems

The following systems are used:

- CRM
- INTACCT
- COMMBIZ (Daily receipts - monthly direct debits)
- LOCKSTEP
- BPOINT (Credit card processing)



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