![Eduno Tech India Private Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
4 weeks ago
**Job Title: Customer Service Representative**
**Company**: Eduno Tech India Pvt Ltd
**Location**: Rewari, Haryana
**Responsibilities**:
- Assist customers with adequate information
- Resolve customer complaints and issues effectively, escalating when necessary
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer needs are met and issues are resolved promptly
- Maintain accurate records of customer interactions and transactions
- Identify opportunities for process improvement to enhance the customer experience
**Requirements**:
- Previous experience in customer service or a related field preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Positive attitude and willingness to go above and beyond to assist customers
- High school diploma or equivalent required; additional education or training is a plus
**Salary**: From ₹14,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Internet reimbursement
- Paid sick time
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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