Client Services Executive
2 weeks ago
Job Summary: We are seeking a highly motivated Client service executive to join our team. As a Client service executive, you will be responsible for building and maintaining long-term relationships with our clients. You will work closely with clients to understand their needs, provide excellent customer service, and ensure their satisfaction with our products and services.
Responsibilities**:Develop and maintain strong relationships with clients ** Serve as the primary point of contact for clients, answering questions and addressing concerns **Provide excellent customer service and ensure client satisfaction ** Understand clients' needs and recommend solutions to meet their goals **Develop strategies to retain clients and ensure repeat business ** Collaborate with internal teams to deliver on client objectives and goals **Monitor client performance and provide regular reports on progress ** Identify opportunities to grow and expand the client base **Ensure compliance with contractual obligations and company policies ** Handle complaints and escalations in a timely and professional manner
Qualifications**:Bachelor's degree in Business Administration, Marketing, or a related field ** Strong communication and interpersonal skills **Ability to build and maintain long-term relationships with clients ** Strong problem-solving and analytical skills **Excellent organizational and time-management skills ** Ability to work independently and as part of a team **Familiarity with CRM software and MS Office Suite**
**Job Types**: Full-time, Fresher
**Salary**: ₹14,000.00 - ₹20,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Rewari, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work (preferred)
**Speak with the employer**
+91 9817084664
- Health insurance
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