Customer Support Associate

2 months ago


Indore Madhya Pradesh, India Witbloom Consultants Full time

**Designation:

- Customer support associate ( International Voice Process)**

**The job involves**

2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs

3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information.

**Role & Responsibilities**

1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards.

2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully
concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.

3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency

4. Ability to understand and handle irate customers

5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies

6. Ability to achieve stretched targets and able to manage the organization standards

7. Maintain Superior quality service by following organization standards

**JOB DESCRIPTION:

- **

**~Designation - Customer Support Associate**

**~Experience - 1 year experience**

**~Education Qualification
- Graduation**

**~Process - International Voice Process**

**~Working Days
- 5 day's working**

**~Shift - Rotational Shift**

**~Week off - Rotational Week off**

**~Facilities - 1 Way CAB( only for females )**

**~Mode of Job - Work From Office**

**~Package - max 4 lpa, 20%hike on current salary**

**~Age Criteria - 35 years**

**Note: There will be a walk-in-drive**

**Location - Indore**

**Call / WhatsApp HR for more details: 
7697412970
**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹400,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
7697412970



  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Domestic Voice process Process - FLIPKART Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    International voice process Process - Western Union Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    International voice process Process - Western Union Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Domestic voice process Process - Flipkart Post - CUSTOMER SUPPORT ASSOCIATE **Work from Office** Customer Support Representatives Attend the incoming calls of the customers and sort out their queries and complaints regarding the services **Job location - INDORE** Excellent International English Communication required Shift timing - Day...


  • Indore, Madhya Pradesh, India Recooty Full time

    Job Brief: Location: Indore **Salary**: 2-3 LPA English Communication: Fluent Job Summary: **Responsibilities**: - Deliver product demos to our customers with Recooty's software and features. - Troubleshoot and resolve customer issues related to the Recooty software. - Manage customer relationships to ensure customer satisfaction and retention. -...


  • Indore, Madhya Pradesh, India Adyan Consultants PVT LTD. Full time

    What is the job role of customer support associate?Interacts with customers to provide information in response to inquiries about processes, products, or services; handle and resolve complaints; or refer complex matters to professional or managerial staff. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹18,000.00 per...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Post - Customer support associate Process - FLIPKART Work From Office Indore Job location - Indore Inbound Voice process Excellent fluency in English communication 6 days working Rotational shift Immediate joiners are preferred **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...


  • Indore, Madhya Pradesh, India ROJGAR BANDHU SKILLED MANPOWER SOLUTIONS LLP Full time

    Post - Customer support associate Process - FLIPKART Work From Office Indore Job location - Indore Inbound Voice process Excellent fluency in English communication 6 days working Rotational shift Immediate joiners are preferred **Job Types**: Full-time, Fresher Pay: ₹14,000.00 - ₹20,000.00 per month **Benefits**: - Health insurance -...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello everyone, We are hiring for Work from home. Designation: Customer support Associate. Experience - 1 yr of experience in BPO sector Qualification - Any Graduate **Salary**: upto 24 CTC. For more detail contact on this no. 9826590392. **Job Types**: Full-time, Permanent Pay: Up to ₹25,000.00 per month **Benefits**: - Provident...


  • Indore, Madhya Pradesh, India ailes academy and placement services Full time

    Customer Support Associate US Telecom Industry - US Voice process 1 year experience in US voice process mandatory Location - Pune Education - Graduate/ Undergraduate Salary - 4 lpa - 4.5lpa 2 way cab facilities( whole Pune) US shift Interview Round - 1. HR Round 2. Operations Round 3. Versant Test 15 days or less Notice period Excellent English...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    We are hiring for Indore location. Designation : Customer Support Associate Process : International Chat process Required : Excellent communication skills in English. Experience : fresh and experience both ca apply 1 yr of International experience into BFSI domain. Qualification : Graduation. Working days : 5 days. Shift : Night shift and day shift. Week...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    ello Everyone, We are hiring for Indore location. Designation : Customer Support Associate Process : Domestic and International process Required : Excellent communication skills in English. Experience : Fresher and Experience both can apply 1 yr of experience in BPO is compulsory.( preferred chat experience atleast 6 month) Qualification :...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Designation: - Customer support associate The job involves 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Designation: - Customer support associate The job involves 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs 3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    We are hiring for Indore location. Profile: Customer support Associate Process: International & Domestic voice process. Location: Work from office Qualification: Graduation Mandatory Experience: Fresher and Experience both can apply. **Salary**: 1.8LPA - 3 LPA Required : Excellent communication skills. Shift: 5 days working\Rotational shift and...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello Everyone, We are hiring for Indore location. Designation : Customer Support Associate Process : domestic and International process Required : Excellent communication skills in English. Experience : Fresh and Experience both can apply 1 yr of experience in BPO is compulsory.( preferred chat experience atleast 6month Qualification :...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello Everyone, We are hiring for Indore location. Designation : Customer Support Associate Process : International process Required : Excellent communication skills in English. Experience : 1 yr of experience in BPO is compulsory. Qualification : Graduation. Working days : 5 days. Shift : Rotational shift Week off : Rotational Week off Salary :...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello Everyone, We are hiring for Indore location. Designation :Customer Support Associate Process : Domestic or International voice and Non voice process Required : Excellent communication skills in English. Experience : Fresher and Experience both can apply Qualification : Graduation. Working days : 5 days. Shift : Rotational shift Week off :...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Designation : Customer Support Associate Process : International or Domestic process Required : Excellent communication skills in English. Fresher : Can also apply. Experience : 1 yr of International experience in BPO into BFSI domain Qualification : Graduation. Working days : 5 days. Shift : Rotational shift Week off : Rotational Week off Salary :...


  • Indore, Madhya Pradesh, India WITBLOOM TRAINING & PLACEMENT Full time

    Hello Everyone, We are hiring for Indore location. Designation : Customer Support Associate Process : International Chat process Required : Excellent communication skills in English. Experience : 18 months of international experience in BPO into BFSI domain Qualification : Graduation. Working days : 5 days. Shift : Night shift Week off : Rotational...