Tele Caller Executive

3 months ago

Adambakkam Chennai Tamil Nadu, India PH Online ventures Pvt Ltd Full time

**Company Overview**:
PH Online Ventures Pvt Ltd is a dynamic and innovative IT company dedicated to spreading brand awareness and building strong connections with our audience. We are seeking two enthusiastic and motivated Female Tele calling Executives to join our team and engage with the public to promote our brand and values.

**Key Responsibilities**:

- Conduct outbound calls to potential customers and the general public to introduce our brand, products, and services.
- Communicate the company's mission, values, and unique selling points in a clear and compelling manner.
- Provide information and answer inquiries about our offerings, addressing questions and concerns professionally.
- Build rapport and establish positive relationships with callers, fostering a favourable impression of the brand.
- Maintain accurate and up-to-date call records and customer information in our CRM system.
- Collaborate with the marketing team to understand brand messaging and stay informed about promotions, campaigns, and initiatives.
- Participate in regular training sessions to enhance product knowledge and communication skills.
- Adapt to different types of calls, from cold outreach to warm follow-ups, while maintaining a friendly and respectful tone.
- Meet or exceed weekly and monthly call targets and contribute to the overall brand awareness goals.

**Qualifications and Experience**:

- High school diploma or equivalent. A bachelor's degree is a plus.
- Previous experience in tele calling, customer service, or sales is beneficial but not mandatory.
- Exceptional verbal communication skills and a friendly, engaging phone demeanour.
- Ability to convey information clearly and persuasively, tailoring the message to the audience.
- Strong active listening skills and the ability to address customer questions and concerns effectively.
- Basic computer skills, including familiarity with CRM software and call tracking systems.
- Strong time management skills and the ability to manage call volume efficiently.
- A positive attitude, resilience, and the ability to handle rejection gracefully.
- Fluency in the local language (if applicable) and proficiency in English is preferred.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹13,000.00 per month

**Benefits**:

- Flexible schedule
- Paid sick time

Schedule:

- Fixed shift
- Monday to Friday
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Tamil (preferred)
- English (preferred)

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