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Reservation & Ticketing Executive

1 month ago

Kochi, India PCFIX SOLUTIONS LLP Full time

**Responsibilities**:
Utilize ticketing systems and online platforms to search and book tickets according to customer preferences, including destinations, travel dates, seating preferences, and budgets.

Stay informed about various travel destinations, airlines, transportation options, fares, and travel regulations to provide accurate and relevant information to customers.

Assist customers in planning their travel itineraries, including connecting flights, layovers, and ground transportation, to ensure smooth and efficient travel experiences.

Calculate fares based on different factors such as class, route, and availability. Inform customers about discounts, promotions, and special offers to maximize customer satisfaction.

Manage and update customer reservations, including changes, cancellations, and rebooking requests. Coordinate with airlines or transportation providers to resolve any booking issues.

Collect customer payments securely and accurately. Provide customers with payment options, process transactions, and issue tickets or booking confirmations.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹29,500.00 - ₹38,500.00 per month

Schedule:

- Day shift
- Night shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Kochi, Kerala (required)

Ability to Relocate:

- Kochi, Kerala: Relocate before starting work (required)