Guest Relation Executive

2 weeks ago

Mussoorie, India GoStops Full time

**GRE/SR.GRE**

**WHO WE ARE**

Established in 2014, GoStops is India's fastest-growing backpacker hostel brand. We presently have a geographic presence in more than 30 destinations & our mission is to offer Gen. Z consumers fantastic social stays at reasonable prices & create a brand with which they can associate.

**HOW ARE WE UNIQUE**
- Since inception, we have catered to more than 5 lakh guests.
- Grew 6x in terms of the number of beds during the pandemic years despite a sharp decline in the industry.
- Raised $2 Mn in two funding rounds during the pandemic.
- Highest number of beds available.

**TEAM BACKGROUND**

You will be joining the Operations team at goStops with a specific focus on day-to-day operations. You will improve the hostel’s quality by delivering exceptional guest service.

**JOB ROLE**

As a Guest Relation Executive, you will help the organization to achieve its goals by smoothening day-to-day operations through great communication & team coordination.

**RESPONSIBILITIES**
- Greeting and assisting visitors in a professional and friendly manner.
- Perform check-ins and check-outs.
- Scheduling and confirming appointments, meetings and events.
- Reporting to management and assisting with administrative tasks.
- Answering phone calls and forwarding calls to respective departments.
- Keeping track of office supplies and placing orders for replacements.
- Organising and maintaining files and records and updating them when necessary.
- Creating and maintaining updated documents and spreadsheets.
- Overseeing the sorting and distribution of incoming mails & inquiries.
- Preparing outgoing mail items such as envelopes or packages.
- Organize bookkeeping and issue invoices/checks.
- Converting visitors into repeaters by providing excellent service.
- Ensure strict compliance with the brands & regulations.
- Responsible for the property in the absence of the property manager.

**AN IDEAL CANDIDATE WILL HAVE**
- Owner mindset, willingness to take initiatives and accountability to drive closures.
- Hospitality management degree(preferably).
- Powerhouse of energy to motivate others.
- Excellent managerial and communication skills.
- Great skill in handling crisis.
- No issues while traveling across India.

**JOB INFO**
- **Location**:

- **Employment Type**:Permanent
- **Joining Date**:
**Salary**: ₹14,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7505083529
Expected Start Date: 09/05/2023
- Health insurance

  • Guest Relations Executive

    4 weeks ago

    mussoorie, India Everest Base Camp, Mussoorie Full time

    Job Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...

  • Guest Relations Executive

    4 weeks ago

    Mussoorie, India Everest Base Camp, Mussoorie Full time

    Job Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...

  • Guest Relations Executive

    4 weeks ago

    Mussoorie, India Everest Base Camp, Mussoorie Full time

    Job Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...

  • Guest Relations Executive

    4 weeks ago

    Mussoorie, India Everest Base Camp, Mussoorie Full time

    Job Title: Guest Relations Executive Location: Mussoorie, Uttarakhand Join us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...

  • Guest Relation Executive

    7 days ago

    Mussoorie, India goSTOPS Hospitality Private Limited Full time

    **GUEST RELATION EXECUTIVE/SR. GRE** **WHO WE ARE** Established in 2014, GoStops is India's fastest-growing backpacker hostel brand. We presently have a geographic presence in more than 30 destinations & our mission is to offer Gen. Z consumers fantastic social stays at reasonable prices & create a brand with which they can associate. **HOW ARE WE...

  • Guest Relations Executive

    2 weeks ago

    Mussoorie, India Everest Base Camp, Mussoorie Full time

    Job Title: Guest Relations ExecutiveLocation: Mussoorie, UttarakhandJoin us at Everest Base Camp in Mussoorie, Uttarakhand, where the enchantment of the surrounding nature meets luxurious glamping. Our resort, steeped in a nostalgic family legacy, promises an unforgettable escape. Are you passionate about the hospitality industry and eager to propel your...

  • Guest Relations Executive

    4 weeks ago

    Mussoorie, India Lohono Stays By Isprava Full time

    **GRE- Hospitality** - Setting up hospitality for Isprava Guest check-in, check-out - Concierge services - Massage, cook, restaurants, planning the stay and special celebrations such as décor, cake - Involved in the overall planning and setting up of new business vertical for Isprava - Involved in Marketing, Website Development, Reservations, Software’s,...

  • Housekeeping Executive

    5 days ago

    Mussoorie, India The Hosteller Full time

    Job Role: Housekeeping Executive Duration: Full Time Location: Could be anywhere The Hosteller is situated Experience: 1-3 years**Responsibilities**:_ Housekeeping is one of the most important departments for the hostel as we at The Hosteller give utmost importance to maintaining a clean and hygienic environment at all our hostels. Hence, it is very...

  • Front Office Associate

    4 weeks ago

    Mussoorie, India Rokeby Manor Full time

    **Designation: Front Office Executive** **Location : Mussoorie** **Payscale: INR. 12,000 - INR. 18,000** **Responsibilities**: - Maintaining Clients Records. - Answering Screening And Forwarding Incoming Phone Calls. - Greet And Welcome Guests As Soon As They Arrive At The Office. - Multitasking And Time-Management Skills, With The Ability To Prioritize...

  • Consultant - PMU [3 Days Left]

    3 days ago

    Mussoorie, India National e Governance Division Full time

    EducationB.E/B.Tech (Computer science/IT) and full-time MBA / PG Diploma in ManagementDesired Experience- 8+ years of solid project management experience with ability to multi-task and manage multiple projects in cross-functional environment out of which 5+ years of Managerial role in handling multiple projects together under a program.- Having a...

  • Consultant - PMU

    7 days ago

    mussoorie, India National e Governance Division Full time

    EducationB.E/B.Tech (Computer science/IT) and full-time MBA / PG Diploma in ManagementDesired Experience8+ years of solid project management experience with ability to multi-task and manage multiple projects in cross-functional environment out of which 5+ years of Managerial role in handling multiple projects together under a program.Having a certification...

  • Consultant - PMU

    1 week ago

    Mussoorie, India National e Governance Division Full time

    EducationB.E/B.Tech (Computer science/IT) and full-time MBA / PG Diploma in ManagementDesired Experience8+ years of solid project management experience with ability to multi-task and manage multiple projects in cross-functional environment out of which 5+ years of Managerial role in handling multiple projects together under a program.Having a certification...

  • Consultant - PMU

    1 week ago

    Mussoorie, India National e Governance Division Full time

    EducationB.E/B.Tech (Computer science/IT) and full-time MBA / PG Diploma in ManagementDesired Experience8+ years of solid project management experience with ability to multi-task and manage multiple projects in cross-functional environment out of which 5+ years of Managerial role in handling multiple projects together under a program.Having a certification...

  • Consultant - PMU

    7 days ago

    mussoorie, India National e Governance Division Full time

    Education B.E/B.Tech (Computer science/IT) and full-time MBA / PG Diploma in Management Desired Experience 8+ years of solid project management experience with ability to multi-task and manage multiple projects in cross-functional environment out of which 5+ years of Managerial role in handling multiple projects together under a program. Having a...

  • Solytics Partners

    4 weeks ago

    Mussoorie, India Solytics Partners Full time

    About Us:Solytics Partners provides Consulting and Solutions to Banking, Capital Markets, Asset Management, and Insurance firms.We leverage combination of deep domain knowledge, advanced analytics and technology to provide accelerated and efficient services and next generation solutions. Our team of senior consultants comes with significant global experience...