Tele Caller Executive

2 months ago


Aundh Pune Maharashtra, India Ultramax Infonet Technologies Pvt Ltd Full time

Telecaller Role and Responsibility
- Knowing all the details of the product or service offerings.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Bringing clarification to the progress and performance-related expectations by conducting regular meetings.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.

Telecaller Requirements
- Graduation or equivalent
- Priorly experience working as a telecaller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing themResponsibilities
- Contacting current and potential clients to inform them regarding the product and service.
- Answering all queries and questions regarding the company and product.
- Understanding customers’ requirements by asking questions and closing the deal.
- Keeping the customer database maintained and updated.
- Taking and processing orders accurately.
- Preserve the company’s reputation by handling grievances.
- Facilitating companies’ sales by going the extra mile and meeting a sales quota.
- Keeping a record of all the sales calls and notes of useful information.

**Requirements**:

- 1+ years of experience as a telecaller or any similar role.
- Proven track record of successfully achieving the sales quota.
- Knowledge of computer programs like CRM and telephone systems.
- Efficient with English.
- Excellent interpersonal and communication skills.
- Excellent negotiation skills and the ability to resolve issues.

**Salary**: ₹14,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Tele calling: 2 years (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English, Hindi, Marathi (preferred)

Ability to Commute:

- Aundh, Pune, Maharashtra (required)

Ability to Relocate:

- Aundh, Pune, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9284425283


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