Repair Technician
4 weeks ago
**About us**
Enagic India Kangen Water Pvt Ltd., are the exclusive importer and distributor of the internationally renowned brand of Enagic International Co. Ltd. Japan
Enagic is an integrated development, manufacturing, sales and service company of alkaline ionizer technology.
**Technician**
We are looking for a technically skilled service technician.
**The Job Role and Responsibilities**
Diagnose error or technical problems and determine proper solutions to repair the product.
Install and test product to make sure they work accurately.
Follows installation and operation manuals.
Respond to service request and repair product.
Escalate issues to Manger promptly to give the proper resolution.
Write service reports after every appointment.
Follow all company policy and procedure.
Fill out detailed reports and keep records on services that have been performed.
Educating the client on how to use and maintain their product.
Record and maintain of customer requests, work or services performed, charges, expenses, inventory, and inform the dispatch team.
Explain issues with equipment and repair details to customers.
**Requirements**:
Diploma in to electrical and electronics
Minimum of 1 + years of relevant work experience
Excellent customer service and organizational skills
Good communications skills and fluency in English and Hindi is also desired.
Ability to listen and active problem-solving skills
Ability to work in an organized and timely manner.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Service technician: 1 year (preferred)
Work Location: In person
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