Expert - Business Support

6 months ago

Chennai Tamil Nadu, India DHL Full time

**Join our “Business Support Team” at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre**

**Job Title**: Expert - Business Support (BS)

Job Grade - L

**Job Location**: Chennai

Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF); a Great Place to Work certified organization and one of the “Top 20 most admired Shared Services Organizations in 2022” by the independent global Shared Services & Outsourcing Network (SSON).

We are the captive Shared Service Provider for DHL Global Forwarding and DHL Freight (DGFF). We are an organization of more than 4,600 colleagues complemented by approximately 500 virtual FTE (i.e., bots applied in process automation). Our colleagues are based across six service delivery centers in Mumbai, Chennai, Chengdu, Manila, Bogota & Budapest. You will interact with people from all over the world and get the chance to a truly international organization.

In this role, the UI Tester will serve as a pivotal link between technical teams and business stakeholders, ensuring that user interfaces meet functional specifications and user expectations. They will meticulously evaluate solution designs, orchestrate test case development and execution, and facilitate communication across diverse teams, including external partners. Their expertise will be instrumental in guiding the testing process, from planning to reporting, and in supporting User Acceptance Testing to ensure the delivery of high-quality, user-centric solutions.

**Key Responsibilities**:

- Solution Design Review: Critically evaluate Solution Design Documents (SDS) from a testing standpoint, identifying any ambiguities and specifying testing prerequisites to ensure clarity and readiness for testing.
- Stakeholder Collaboration: Conduct walkthroughs of test cases with business and project stakeholders to ensure alignment and understanding, facilitating effective communication between technical teams and business units.
- Test Execution: Execute test cases meticulously to validate UI functionality and usability, adhering to predefined testing protocols and methodologies.
- Automation Testing: Utilize automation tools like Selenium, UFT, or RPA-UiPath, leveraging scripting languages such as Java or VBScript, to enhance testing efficiency and coverage.
- External Team Coordination: Liaise with external teams, including ISPs, DCGs, and vendors, to ensure testing objectives are met and integrated seamlessly across different components of the project.
- Test Reporting: Generate comprehensive test reports detailing test progress, outcomes, and any identified issues, providing actionable insights for continuous improvement.
- Leadership and Communication: Lead customer and stakeholder calls, effectively facilitating discussions and resolutions between various project participants while maintaining positive and proactive communication.
- Risk Management: Evaluate technical and business risks associated with UI testing, communicating potential impacts to the management team for informed decision-making.
- Quality Assurance: Ensure the highest standards of quality are maintained throughout the software development life cycle, from initial design to final delivery, focusing on the user interface's effectiveness and efficiency.

**Educational qualifications**:

- Bachelor's degree in Computer Science, Information Technology, Data Science, or a related field is essential.

**Work Experience**:

- Proficiency in SQL scripting is mandatory, with a strong track record of crafting complex queries to validate data transformations, load processes, and ensure data integrity.
- Prior work experience in Agile and Scrum methodologies is required, highlighting adaptability, collaboration, and the ability to thrive in fast-paced development settings.
- Expert-level familiarity with test management tools like HP QC - ALM and Jira is expected, enabling efficient management, documentation, and tracking of all testing activities.

**Preferred Qualifications**:

- Additional certifications related to SQL, data warehousing, tools, and methodologies will be considered an advantage, indicating a dedication to ongoing professional development in the field.
- Experience within the logistics or a closely related industry is beneficial, providing valuable context that can enhance the relevance and effectiveness of testing strategies.
- We recognize and reward your hard work through a competitive compensation and performance-based incentive.
- We empower you to learn and grow through training that gives you the knowledge, skills, and abilities to develop into your role and a great range of resources to support your future career aspirations & personal development.
- Flexible work arrangements to support work/life balance.
- Generous paid time off: Privilege (earned leave).
- Comprehensive medical insurance coverage including vol

  • Expert - Business Support

    6 months ago

    Chennai, Tamil Nadu, India DHL Full time

    **Join our “Business Support Team” at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!** **Job Title**: Expert - Business Support (BS) Job Grade - L **Job Location**: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight...

  • Expert - Business Support

    6 months ago

    Chennai, Tamil Nadu, India DHL Full time

    **Join our “Business Support Team” at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!** **Job Title**: Expert - Business Support (BS) Job Grade - L **Job Location**: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight...

  • Expert - Business Support

    3 months ago

    Chennai, Tamil Nadu, India DHL Full time

    **Join our “Business Support Team” at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!** **Job Title**: Manager - Business Support Job Grade - K **Job Location**: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight...

  • Business Support

    3 weeks ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Company Description** Fusion Innovative is a technology solutions provider based in Chennai. We specialize in delivering powerful and adaptable digital solutions that satisfy the needs of businesses and drive digital success. We believe in transforming businesses with innovative technology to unlock opportunities for growth and success. This is a...

  • Global Process Expert

    4 months ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    **Job Title: Global Process Expert - Global Labelling Business Process** **Career Level - E** **Introduction to Role**: Join our dynamic team at AstraZeneca as a Global Process Expert in our Global Labelling Business Process (GLBP). This role is pivotal to the success of AstraZeneca, ensuring the correct artwork is produced for our packaging components....

  • Expert - Finance (Project Support) - Rtr

    7 months ago

    Chennai, Tamil Nadu, India DHL Full time

    **Join our “Finance Team” at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre!** **Job Title**: Expert - Finance (RTR Trainer) Job Grade - L **Job Location**: Chennai Are you dynamic and results-oriented with a passion for logistics? Join our high-performing Global Shared Services Team (GSC) at DHL Global Forwarding, Freight (DGFF);...

  • Business Support Executive

    3 months ago

    Chennai, Tamil Nadu, India Fusion Innovative Full time

    **Responsibilities** - This is a full-time on-site role for Business Support. - The Business Support will be responsible for providing online and technical support. - To customers, ensuring customer satisfaction, and providing excellent customer service. - The products you will be working on Fusionpos, Fusion kitchen & Fusion my business. **KeySkills** -...

  • Expert

    3 months ago

    Chennai, Tamil Nadu, India NielsenIQ Full time

    **Company Description** NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected...

  • Content Expert

    6 months ago

    Chennai, Tamil Nadu, India RELX Full time

    Content Expert Do you enjoy taking ownership for delivering successful projects? Would you like to be part of a Content Expert of Domain Platform Operations team? About our Team The Data Platform Operations team within Data Operations Department Elsevier is responsible for ensuring that Secondary electronic content is correctly processed, loaded, and...

  • Content Expert

    6 months ago

    Chennai, Tamil Nadu, India RELX Full time

    Content Expert Do you enjoy taking ownership for delivering successful projects? Would you like to be part of a Content Expert of Domain Platform Operations team? About our Team The Data Platform Operations team within Data Operations Department Elsevier is responsible for ensuring that Secondary electronic content is correctly processed, loaded, and...

  • Process Expert

    2 months ago

    Chennai, Tamil Nadu, India CAPCO Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe...

  • Frost Growth Expert

    7 months ago

    Tamil Nadu, India Frost & Sullivan Full time

    Overview: As the Growth Pipeline Company, Frost & Sullivan continues to innovate with solutions to help Companies identify, plan, and capture Growth Opportunities around the world. Its objectives are to build a uniquely powerful Global Network of Experts - Independent Experts and Frost & Sullivan Professionals - who will Collaborate and Partner, to the...

  • Asset Management Expert

    1 day ago

    Chennai, Tamil Nadu, India AviinTech Business Solutions Full time

    About AviinTech Business Solutions">We are a trusted partner for businesses seeking expert advice and guidance on financial systems and processes. Our team of experts is now seeking a highly skilled Asset Management Expert to join our team.">The successful candidate will have extensive experience with SAP FI and Asset Accounting, with a proven track record...

  • Business Support, Accounting

    2 months ago

    Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. 1. Accounts payable support for JLL & Dell client 2. Accounts Receivables support for JLL 3. Client specific SEZ related work 4. Any adhoc work as per requirement Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness,...

  • S4hana Enterprise Process Expert Distribution

    6 months ago

    Chennai, Tamil Nadu, India AstraZeneca Full time

    **S4Hana Enterprise Process Expert Distribution*** **Location: Warsaw, **Guadalajara, Kuala Lumpur and Chennai*** **Hybrid model: 3 days per week from office** **The Axial Programme (Global S/4HANA implementation)** We are one purpose-led global organisation. The enablers and innovators, ensuring that we can fulfil our mission to push the boundaries of...

  • Process Expert

    6 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Business Support, Business Operations

    6 days ago

    Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. Implementing company’s Health, Safety & Environment policy, rules and regulations as per legal requirements. Knowledge of Hazard Identification and Risk Analysis/Job safety analysis and environmental aspect impact. Participate in the investigation of incidents/accidents and near misses and...

  • Business Support, Intern

    2 weeks ago

    Chennai, Tamil Nadu, India JLL Full time

    JLL supports the Whole You, personally and professionally. Intern Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL - We’re JLL—a...

  • Process Expert

    6 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    **Job Title**: Process Expert **Location**: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank,...

  • Business Associate

    4 months ago

    Chennai, Tamil Nadu, India Cognizant Full time

    **Job summary** Resident engineer to support on all Cisco related issues in R & S SDWAN SDA & Security - Must have: - Subject Matter Expert on UCCE -Cisco Strong Knowledge and hands on experience on UCCE Products technology and solutions ( Cisco Contact center ) Should have Good Verbal & Written communication skill able to interact with various business...