Executive Customer Order Service
3 weeks ago
**Date**:Feb 16, 2023
**Location**: Mumbai, IN
**Company**:Carestream Health
**Position Summary**:
Ability to place orders in the SAP system. Strong problem-solving skills and ability to follow-up on issues. Expertise in working with SAP and other related tools. Collaboration with other departments within the company
**Position Responsibilities**:
- Placing orders in the SAP system
- Identifying and resolving issues related to orders
- Utilizing SAP and other system tools to manage orders
- Collaborating with other departments within the company to ensure timely and accurate order fulfillment
- Communicating effectively with customers to understand their needs and provide accurate information
- Following up on orders and providing tracking and status updates
- Adhering to company policies and objectives
- Self-motivated and able to take ownership of responsibilities.
**Required Skills & Education**:
- Work Schedule - On Call Monday through Friday - 9hrs.
- Shift Timing - Shift Window 5:30pm - 5:30 am IST
- Experience & Competencies:
- 2 years’ experience in Customer Service
- Bachelor’s Degree in any stream
- Strong proficiency in English, both oral and written
- Strong customer service orientation
- Attention to detail and ability to multitask
- Strong communication skills, both verbal and written
- Team player with a positive attitude
- Ability to handle technical product orders
- Strong problem-solving and critical thinking skills
- Able to work in a fast-paced and high-stress environment
- Sense of urgency and ability to prioritize tasks effectively
**Desired Skills**:
**Work Environment**:
**Physical Requirements**:
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