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Control-m L2

2 months ago

Bengaluru, India CGI Full time

Company Profile:
Job Title: Control M L2

Position: Systems Engineer

Experience: 3+ yrs

Category: IT Infrastructure

Main location: Bangalore

Position ID: J1123-0625

Employment Type: Full Time

Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

**Job Description**:
Level 2 | 4- 6 YRS Control M - Batch Scheduling | Administration & Monitoring
- Knowledge on ControlM batch Scheduling
- Mainframe Batch Operations will be add-on

Daily Operating System /Application alert handling and response/troubleshoot/reassigning to correct group
- Adherence to customer established SLA's
- Troubleshoot the alerts based on the work instructions.
- To co-ordinate with the appropriate teams for resolution.
- Daily health checks of the Application supported.
- Periodic and timely updation of tickets with proper log comments
- Documents, tracks and monitors the problem to ensure a timely resolution
- Improves system performance by identifying problems and recommend changes
- Efficient in use of system tools for Batch Operations and Event management (i.e. BMC’s Control-M/Enterprise Manager, Redwood Cronacle, Knowledge on other similar job scheduling tools will be add-on but Control-M is must)
- will be supporting more than one services lines and accounts. (Multiclient from various Domain)

Must-Have Skills:

- Knowledge on Basic ControlM Aministration will be preferred.
- Mainframe Batch Operations will be add-on
- Ensure Production batch schedules start and complete on time and within SLA's
- Managing Change, Incidents and Service requests
- Perform pre and post EOD communication to customer.
- Identify and fix common batch issues, and Escalate appropriate issues to relevant Teams
- Escalate batch failure, long running job to relevant team as per Documentation.
- Knowledge on batch Scheduling.
- Ability to work in a team oriented environment.
- Clear and effective written and verbal communication skills.
- Willing to Work 24/7 support in rotational shift

Good-to-Have Skills:
CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Your future duties and responsibilities

Required qualifications to be successful in this role

**Insights you can act on**

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners, and, as owners, we enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today—one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where everyone belongs, and we collaborate with clients in building more inclusive communities. As an equal opportunity employer, we empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI—where your ideas and actions make a difference.

**Your future duties and responsibilities**

**Required qualifications to be successful in this role

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