Customer Support Executive
2 weeks ago
**Position**: Customer Support Executive
**Location**: Gurugram, Haryana 122016
**Salary**: 29000 CTC
**Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working
**Responsibilities**:
1. Handling customer queries regarding the electric vehicle process for the US market.
2. Providing excellent customer support through verbal and written communication in B2 or C1 US English.
3. Typing speed of 35 WPM with 90% accuracy.
4. Ensuring customer satisfaction by resolving issues promptly and professionally.
5. Utilizing experience in BPO, particularly in an international process, to effectively address customer needs.
**Qualifications**:
- Graduation degree.
- Experience in BPO preferred, particularly in an international process. However, freshers with a strong skillset are also encouraged to apply.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹29,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
- US shift
Work Location: In person
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