Customer Support Executive

3 weeks ago


Gurugram Haryana, India Datacultr Fintech Full time

POSITION - Product Support Executive

ROLE - Individual Contributor

DIVISION/VERTICAL - Growth

WORK LOCATION - Suncity Success Tower, Sector 65, Gurugram WORKDAYS - 6 days’ Work From Office (Rotational Week-offs) SHIFT TIMINGS - 08:00 am to 08 pm

QUALIFICATION - Any Graduate

NOTICE PERIOD - Immediate Joiners only

ABOUT ROLE

As a Product Support Executive team member you will be maximizing the sustainable value for our customers and in turn our organization through long-term customer success strategies. You will be working with a targeted list of our strategic customers and be accountable for ensuring they are successfully adopted and realize value from all our products. You will be accountable for customer retention, satisfaction and expansion of your customer portfolio.

RESPONSIBILITIES

 Listening to our B2B Customer’s concerns and handling product related complaintsor queries on TAT basis.

 Contribute ideas to resolve customer problems to improve productivity.

 Maintain and update customer documentation as needed.

 Handle customer complaints, provide appropriate solutions and alternatives withinthe time limits; follow up to ensure resolution.

 Actively listen to the concerns with a Solution Oriented approach.

 Manage transactions over CRM

JOB DESCRIPTION | DATACULTR

KEY REQUIREMENTS

 Must have 0 - 3 years of experience required in any Technical Support Process orrole

i.e. Customer Service, preferably with an IT Consulting or training company.

 Active Listener.

 Must be proficient in any of the above mentioned languages along with English.

 TAT oriented approach.

 Good working knowledge with Microsoft Excel or Microsoft Suite.

 Excellent communication and interpersonal skills.

PERK AND BENEFITS

 Flexible working hour

 Professional Development-Continuing education, up skilling

 Exciting work culture

**Job Types**: Full-time, Permanent, Fresher

**Salary**: Up to ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Work Location: In person

**Speak with the employer**
+91 7970611162



  • Gurugram, Haryana, India Aegis Customer Support Services Private Limited Full time

    **Hiring for Outbound process** Minimum qualification - Graduation Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 2.8lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid sick time - Provident...


  • Gurugram, Haryana, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8lpa to 3.5lpa Job Location - Sector 18, Gurgaon **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹12,000.00 - ₹30,000.00 per month **Benefits**: - Paid sick time - Paid time...


  • Gurugram, Haryana, India INTINERI INFOSOL PVT LTD Full time

    **Customer Support Executive** **LOB**: Fintech Process ( Financial Product) **Position**: Customer Support Executive **Location**:Sector 18, Gurugram, Haryana 122016** **Salary**: Upto 29,000 CTC **Shift **24/7 Rotational Shift. Day shift for females till 9 pm/ Rotational for males **Hiring Model**: WFO / 6 Days Working **Skill set**: - Excellent...


  • Gurugram, Haryana, India Drimlite Full time

    **Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...


  • Gurugram, Haryana, India Kalp Solutions Full time

    _**Job Opportunity: Customer Service Executive (Voice Process)**_ Responsibilities: Customer - Location:_ Gurgaon - Salary Range:_ ₹21,000 - ₹25,000 per month - Shift:_ Night shift with weekends off (Saturday and Sunday) - Benefits:_ Provident Fund (PF), Health Insurance, Both Side Cab Facilities **About the Role** We are excited to announce an...


  • Gurugram, Haryana, India Drimlite Full time

    **Position**: Customer Support Executive **Location**: Gurugram, Haryana 122016 **Salary**: 29000 CTC **Shift**: 24/7, Majority Night Shift as per US hours / 5 Days working **Responsibilities**: 1. Handling customer queries regarding the electric vehicle process for the US market. 2. Providing excellent customer support through verbal and written...


  • Gurugram, Haryana, India V5 Global Services Pvt Ltd Full time

    Profile - Customer Support Executive Qualification - 12th completed Fresher & Experienced both can apply. Must have Good communication skills in English & Hindi Male & female both can apply. Salary - 17k to 25k Location - Udyog vihar, Gurgaon. Shift - Rotational, Day shift Interview Mode - Virtual Pay: ₹17,000.00 - ₹25,000.00 per...


  • Gurugram, Haryana, India T&N Business Services Pvt Ltd Full time

    **Role: Customer Support Executive** **Location: Gurgaon** **Position: 2** **Experience: 0.6 months -1 year** **Process Type: Blended** We are looking to hire an experienced, customer-oriented Customer Support Executive to utilize inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where possible, receiving...


  • Gurugram, Haryana, India Triedge Solution Full time

    **Position: - **Customer Support Executive **Key responsibilities: - ** 1. Work on customer feedback 2. Work on resolving queries 3. Keep records of customers **Other requirements: - ** 2. Age limit: 18-30 years 3. Immediate joiners preferred. 4.Good communication required, 6 months of internship experience prefered. - **Education Level: - **Under...


  • Gurugram, Haryana, India Ethics Group of Companies Full time

    We are a dynamic group engaged in multiple sectors, including Supply Chain Platform, Infrastructure (PEB), Warehouse, IT Services, Fintech Services, and Travel. With our diverse portfolio, we strive to deliver innovative solutions and services that cater to the evolving needs of our clients. Leveraging our expertise and deep industry knowledge, we seamlessly...


  • Gurugram, Haryana, India TalentCabin India Pvt. Ltd Full time

    Customer Support Executive **Location**: Udyog Vihar, Gurugram, Haryana **Role Overview**: We are seeking dynamic and customer-oriented individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will be responsible for providing exceptional support to our customers, addressing their inquiries, resolving issues related...


  • Gurugram, Haryana, India Yashitpro Full time

    **BusinessElectric Vehicle Process for US** **Position** **Customer Support Executive** **Skillset** **Communication has to be Excellent like B2 or C1 US English both Verbal and Written Typing Speed: 35 WPM, 90%** **Qualification** **Mix of Under Graduate and Graduate** **Experience** **Exp. In Call center preferred - International Process. Few Fresher can...


  • Gurugram, Haryana, India Visa2fly Full time

    Visa2fly is looking for a Customer Support Executive, who will be responsible for providing end -to-end support to customers/ potential customers who have inquiries, issues, or complaints throughout the visa booking journey. The role requires strong communication skills, problem solving abilities, and a deep understanding of the company's day-to-day...


  • Gurugram, Haryana, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive for Gurgaon, Jaipur and Mohali location Package 23K ctc to 30K Ctc Need excellent communication skills in English and Hindi Should be ok with rotational shifts 5days working **Job Types**: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹35,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift -...


  • Gurugram, Haryana, India Recruitwire Services Full time

    Hiring Customer Support Executives for top MNC! Any Graduate/Undergrad with excellent communication skills in English can apply Freshers are also eligible/International Voice Process experience is preferred **Salary**: 23 to 29 K CTC per month Job Location: Udhyog Vihar, Gurgaon 100% Work from Office Interview Mode: Virtual Rotational Shifts(Cab...


  • Gurugram, Haryana, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive for Gurgaon, Jaipur and Mohali location Package 23K ctc to 30K Ctc Need excellent communication skills in English and Hindi Should be ok with rotational shifts 5days working **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹23,000.00 - ₹32,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...


  • Gurugram, Haryana, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive for Gurgaon, Jaipur and Mohali location Package 23K ctc to 30K Ctc Need excellent communication skills in English and Hindi Should be ok with rotational shifts 5days working **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹23,000.00 - ₹32,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...


  • Gurugram, Haryana, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive for Gurgaon, Jaipur and Mohali location Package 23K ctc to 30K Ctc Need excellent communication skills in English and Hindi Should be ok with rotational shifts 5days working **Job Types**: Full-time, Permanent, Fresher Pay: ₹23,000.00 - ₹35,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift -...


  • Gurugram, Haryana, India Drimlite Full time

    **Job Title**: Customer Support Executive **Location**: Plot No. 76-A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016 **Position Type**: Full-time **Shift**: 9:00 AM to 6:00 PM IST, 6 Days working **Salary**: - Russian Language: 58,500 CTC - Arabic Language: 64,600 CTC **Responsibilities**: - Provide accurate information about our...


  • Gurugram, Haryana, India Abile Manpover solution pvt ltd Full time

    Hiring Customer Support Executive for Gurgaon, Jaipur and Mohali location Package 23K ctc to 30K Ctc Need excellent communication skills in English and Hindi Should be ok with rotational shifts 5days working **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹23,000.00 - ₹32,000.00 per month **Benefits**: - Provident Fund Schedule: - Day...