Chief Operating Officer

5 months ago

Gurugram Haryana, India NEP India Full time

**Essential Duties/ Responsibilities**:
The purpose of this position **(Chief Operating Officer**) is to lead all activities of operations, deliver high levels of customer service, and deliver events within margin goals.

**What (COO) will do**
- Account for overall branch cost management and implementing appropriate cost controls.
- Be the interface between offices in different countries and provide the link and communicate and facilitate required collaboration between offices.
- Oversee all project deliveries in all technical and non-technical aspects and responsible for concerned departmental plans to ensure that projects scope, schedules, and budgets are accurately planned, monitored, shared and met.
- Provide analysis and forecast equipment utilization in advance of CAPEX planning process.
- Maintain and adjust Crew scheduling with the objective of achieving a competitive gross margin for the business.
- Oversee financial side of the SLAs with manufacturers, analyze benefit and need and negotiate for renewal accordingly.
- Report to the President on a weekly basis on project status and departmental matters.

**Departmental Supervision**
- Oversee and ensure departmental objectives deliverables for Engineering, Crewing, and Operations departments.
- Monitor required legal & regulatory compliance for all concerned departments,
- Ensure departmental functions are in compliance with company’s policies and procedure
- Lead and support department heads in policy & SOP implementation as required and increase management's effectiveness by:

- Communicating NEP core values, strategies, and objectives to managers
- Selecting, orienting, training the managers
- Coaching, counselling and guiding managers to achieve departmental and organizational goals.
- Support the department heads in formulating and establishing SOPs and systems.
- Oversees and support Director of Engineering in the acquisition, implementation, and replacement of technology infrastructure and ensure it supports company’s goals.

**Project Deliveries**
- Accountable for project deliveries.
- Ensure efforts of the Engineering, Crewing, and Operations departments are well aligned and effectively coordinated in order to provide a smooth preparation, execution, and closing of all projects.
- Monitor kit movement and equipment planning in order to ensure equipment utilization is maximized and freight cost is minimized.
- Oversee the planning and allocation of engineering staff in order to ensure crewing need of the projects and need of kit preparation at base are both considered and properly scheduled.
- Support Crewing and Engineering departments in finding a timely solution for crew shortages.
- Support the Operations department in finding a timely solution for equipment shortages.
- Make timely decision in and support department heads in order to allow them sufficient time to act.
- Oversee and ensure coordination of Finance, Sales, and Operations Departments in controlling project costs and receivables from clients in accordance with the agreements and terms and conditions.
- Keep aware of all project updates including but not limited to confirmation, cancellation, changes in the scope or schedules executed in other time zones.

**Position Requirements**:
**Skills & Competencies Required**
- Significant sector specific experience, e.g. broadcast services, production, right holding, event companies
- Deep knowledge of OB industry and in multiple aspects of the business including logistics, operations, finance, sales and marketing, and human resources is preferred
- 5+ years in an operations leadership role
- Experience in working and living abroad is a plus
- Ability to lead and manage a team with strong people skills and ability to engage stakeholders of all levels
- Self-motivated and able to contribute in a high performance environment
- Tenacity work under pressure and within project timelines
- Keen attention to details
- Exceptional numerical and analytical skills
- Outstanding planning and organizational skills to achieve targets and deliver on budget
- A flexible approach to working hours is essential
- Ability to deliver superior service and build lasting relationships by demonstrating NEP’s Core Values: innovative, one team, passion and integrity.

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