Security Incident Response Handler

1 month ago

Pune Maharashtra, India Barclays Full time

Join us as a "Security Incident Response Handler" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences.

You may be assessed on the key critical skills relevant for success in role, such as risk and control, change and transformations, business acumen, strategic thinking, and digital technology and as well as job-specific skillsets.

To be successful as a "Security Incident Response Handler", you should have experience with:
**Basic/ Essential Qualifications**:

- Strong SOC analyst skills and working experience in managing critical incident triaging and escalation.
- Situational Awareness & Stakeholder Management skills (Required to engage senior leadership during incidents and briefing executive management on Major incidents in business language articulating high level risk and control gaps effectively).
- Experience in working in a matrix reporting structure and leading discussions and initiatives.
- Confident, with the ability to remain calm, controlled and focused during high pressured situations
- Knowledge of incident management tools such as; ServiceNow, X-Matters, Everbridge
- A working knowledge of how a layered defence and intelligence driven defence works
- A working knowledge of Risk Management and the part that controls play in a security posture of an organisation
- Ability to build relationships with stakeholders at all levels to help effectively drive incident outcomes and communication Excellent English verbal and written communication (must have)
- Certified Security Incident Handler Certification (ex. ECIH or GCIH)

**Desirable skillsets/ good to have**:

- Confident, with the ability to remain calm, controlled, and focused while under pressure
- Ability to identify operational risks and issues in a fast time environment, and take proportionate and appropriate actions
- Previous experience working in a large multinational organisation with colleagues and stakeholders based in multiple / remote locations
- Previous experience in a Security Control Room environment
- ITIL Expert / Intermediate
- Other Cyber security certifications like CISSP/CISA/CISM etc

This role will be based out of Pune.

**Purpose of the role**

To coordinate incident plans/ responses and collaborate with various stakeholders through the use of various data resources.

**Accountabilities**
- Monitoring of real-time security incidents and emergencies that may impact the bank's assets, colleagues and customers through the use of various security systems and tools.
- Development and coordinate a unique response/plan, and contingency plan, to each case through the effective deployment of resources and personnel.
- Collaboration with teams across the bank, including the security operations team, facility management team and external security vendors, to provide time efficient communication and responses to incidents and emergencies.
- Implementation and execution of security policies and procedures in the events of security incidents and emergencies.
- Execution of training and drills for Joint Operations Centre colleagues to prepare and upskills them in the event of an emergency.
- Collection of data from sources including intelligence reports, diverse types of media and operational news to update situational awareness databases and track progress of operations.

**Assistant Vice President Expectations**
- Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
- Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
- Take ownership for managing risk and strengthening controls in relation to the work done.
- Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
- Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
- Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
- Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.

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