Process Executive

3 weeks ago


Hyderabad, India Cognizant Technology Solutions Full time

**Online Analyst - CM**

**Qualification**:
**Graduate (exclusion**:
BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo
** Responsibility**:
**Stakeholder/Business Management**:

- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
- Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plan based on discussion with project stake holders.
- Report to the manager on performance status and any escalations.

**Web**:
Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT
** Design**:
Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy
- Customer Relationship Management.

**People/Team**:

- Contribute to and participate proactively in knowledge sharing sessions.
- Participate and contribute to organizational activities.

**Must Have Skills**
- Speaking English

**Good To Have Skills**
- Field Serv Mgmt-Tech
- After Sales&Serv(Tech)

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Nov 08 2023

**About Cognizant


  • Process Executive

    4 weeks ago


    Hyderabad, India Lifecircle Health Services Full time

    Life Circle is hiring a **Process Executive - Hyderabad**. The Process Executive ensures that the process involved in the staff front as well as the client front are promptly completed. They are expected to manage the expectations of the seniors, their families and Life Circle’s home health workers. **Qualification Required**: MBA **Experience**: 1-2...

  • Process Executive

    15 hours ago


    Hyderabad, Telangana, India Mazenet Full time

    I am Hiring for the role process executive for one of our MNC client.Please look into the job description below, **Job Details**: Designation: Process Executive CTC: 3.5 LPA Job Location: Hyderabad Shift: Rotational **Roles and Responsibilities**: - Assist in optimization of keywords, bids, account daily and monthly budget caps, impression share, quality...

  • Process Executive

    4 days ago


    Hyderabad, India Cognizant Technology Solutions Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

  • Process Executive

    4 weeks ago


    Hyderabad, India Cognizant Technology Solutions Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

  • Process Executive

    7 days ago


    Hyderabad, India Cognizant Technology Solutions Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

  • Process Executive

    6 days ago


    Hyderabad, India Cognizant Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through...

  • Process Executive

    6 days ago


    Hyderabad, India Mazenet Full time

    **Job Details**: **Designation**: Process Executive ( Technical Support) **CTC**: 3.5 LPA **Job Location**: Hyderabad **Training Duration**: 20 Days **Shift**: Rotational shift **Roles and Responsibilities**: conferencing as needed - Perform and verify the implementation of web-based products with customers - Give guidance, and support, and train...


  • Hyderabad, India Infosys Full time

    Job ID/Reference CodePROGEN-EXTERNAL-175607Work Experience 1-4 YearsJob TitleSenior Process Executive Responsibilities • Proficiency in AutoCAD 3D application is required. • Good knowledge and understanding of GIS, Field maps and related terminologies • Experience of working in ArcGIS is an added advantage• Experience in working with utilities...

  • Process Executive

    7 days ago


    Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    **Sr. Process Executive - Tech Support** **Qualification**: **Graduate (exclusion**: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo ** Responsibility**: **Stakeholder/Business Management**: - They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development...

  • Process Executive

    2 weeks ago


    Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Team Lead- P2PQualification:Bachelor/Post Graduate Degree in Commerce (exclusion:BE/BTech/MCA, Arts/Science Graduates)Responsibility:Business/ Customer:• Meet /Exceed all defined SLA's of the process (quality, TAT etc) as agreed with the client• 100% Compliance to Process Adherence as defined in the SOP.• Invoice processing. Processing payroll/tax...

  • Process Executive

    2 weeks ago


    Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Team Lead|Team Manager- B&LQualification:Graduate(exclusion BE,Btech,MCA)Responsibility:Business,Customer Minimal Customer interaction under guidance. Understands Domain Process,sub process functions terminologies(such as SOP QC checklists). Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are...

  • Process Executive

    1 week ago


    Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Team Lead|Team Manager- B&LQualification:Graduate(exclusion BE,Btech,MCA)Responsibility:Business,Customer Minimal Customer interaction under guidance. Understands Domain Process,sub process functions terminologies(such as SOP QC checklists). Project,Process Handles First level processing of assigned transactions Complex problems n(procedures,processes)are...


  • Hyderabad, India Triedge Solution Full time

    Position**:BPO Voice Process Executive** **Salary**: 15,000 - 25,000 Monthly Location: Hyderabad **Job Description**: Good communication skills. **Job Type**: Fresher **Salary**: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work...

  • Process Executive

    4 weeks ago


    Hyderabad, Telangana, India Mazenet Solution Pvt. Ltd. Full time

    **Job Details**: Designation: Process Executive CTC: INR 3.2-3.5 LPA Job Location: Hyderabad Training Duration: 3 Weeks **Roles and Responsibilities**: - Maintain response and resolution speed as defined by SLOs. - Keep high customer satisfaction scores and follow quality standards in 90% of cases. - Use existing knowledge base to provide a customer...

  • Process Executive

    4 weeks ago


    Hyderabad, Telangana, India Mazenet Solution Pvt. Ltd. Full time

    **Job Details**: Designation: Process Executive CTC: INR 3.2-3.5 LPA Job Location: Hyderabad Training Duration: 3 Weeks **Roles and Responsibilities**: - Maintain response and resolution speed as defined by SLOs. - Keep high customer satisfaction scores and follow quality standards in 90% of cases. - Use existing knowledge base to provide a customer...

  • Non voice process

    3 weeks ago


    Hyderabad, India VU JOB SOLUTION Full time

    Email support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time.Email...


  • Hyderabad, Telangana, India Cognizant Technology Solutions Full time

    Process Specialist - Tech SupportQualification:Graduate (exclusion:BE/BTech/MCA) or High School graduate or above as may be applicable in the GeoResponsibility:Stakeholder/Business Management: • They serve all client business divisions with the client side interactive components using JavaScript / JQuery, Ad development through various mobile Ad producer...

  • Process Executive

    2 weeks ago


    Hyderabad, India Cognizant Full time

    Team Lead- P2PQualification:Bachelor/Post Graduate Degree in Commerce (exclusion:BE/BTech/MCA, Arts/Science Graduates)Responsibility:Business/ Customer:• Meet /Exceed all defined SLA’s of the process (quality, TAT etc) as agreed with the client• 100% Compliance to Process Adherence as defined in the SOP.• Invoice processing.Processing payroll/tax...

  • Non voice process

    4 weeks ago


    Hyderabad, India VU JOB SOLUTION Full time

     Email support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time.Email...

  • Non voice process

    4 weeks ago


    hyderabad, India VU JOB SOLUTION Full time

     Email support involves processing a number of information sought through emails and to send a suitable reply. It is very important to know the drafting skills for an email and to send appropriate information in Email support. Though email support does not involve interacting with a customer through voice, it needs to be resolved within a short time. Email...