Service Coordinator

1 month ago


Kolkata, India AMC GROUP Full time

**Section - A**:
Service Coordinator for AMC Crane Service Department in which you have keep a note of all the service movement of all the service team of cranes.

You need to ensure all the visits which are on paid are billed.

You has ensure that all the offers which needs send to be send all the customers after customer visit & inspection are being given and ensuring that service review increases.

**Section - B**:
Will be responsible for Service co-ordination both for Manitou &Palfinger division.

Preparation and monitoring of warranty, paid &amcvisits on weekly & monthly basis. Advance planning on deployment of engineers.

Attending to customer call for breakdown machine and deployment of engineer on priority.

Co-ordination with Principals for service and parts related support.

**Section - C**:
Consist of all the service activities of Manitou range of equipments.

Monthly invoicing to Principal and customers against paid visits.

Interaction with customers on satisfaction of services rendered and take corrective actions to improve upon.

MIS reports on service activity on weekly and monthly basis.

Maintain operational status of rental equipment(Manitou &Palfinger) on weekly basis.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 2 years (preferred)


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