Customer Relationship Executive
2 weeks ago
**Thomas Cook Ltd**
**Job Role:Customer Relationship Executive (Process Currency Exchange & international holiday packages)**
**Responsibilities**:
1. Bringing in sales.
2. Ensuring high levels of customer satisfaction
3. Ensuring quality service by following the organization standards
4. Call Center Sales
5. Work directly with any Customers/Clients via phone in order to persuade them to buy any product.
**PREFERRED SKILLS**
- Should be very dynamic
- Aggressive in his work and sales approach
- Needs to have good communication skills
- Needs to have a flair or some inclination towards sales or counter sales
- Needs to be flexible in terms of extended working hours
- Needs to be a good team player
- Should be clear in his/her thoughts
- Needs to be committed & dedicated
- Needs to have a scalability factor as a future prospect.
**Experience**: minimum 1 year of experience working in a Sales & Customer care Process of Call Center. (Any Industry would do)
**Working Days**: 6 day working Alternate Week Off between Monday to Friday
**Note : Saturday And Sunday Working**
**Shift Timings**:
- A]10 am 07 pm
- B] 11 am 08 pm
**Qualification**:
- Minimum Graduate (Any)
If not a graduate - At Least 1 year of experience.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Willingness to travel:
- 50% (preferred)
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