Customer Relationship Executive

2 weeks ago


Mumbai, India A2Tech Consultants Full time

**Thomas Cook Ltd**

**Job Role:Customer Relationship Executive (Process Currency Exchange & international holiday packages)**

**Responsibilities**:
1. Bringing in sales.

2. Ensuring high levels of customer satisfaction

3. Ensuring quality service by following the organization standards

4. Call Center Sales

5. Work directly with any Customers/Clients via phone in order to persuade them to buy any product.

**PREFERRED SKILLS**
- Should be very dynamic
- Aggressive in his work and sales approach
- Needs to have good communication skills
- Needs to have a flair or some inclination towards sales or counter sales
- Needs to be flexible in terms of extended working hours
- Needs to be a good team player
- Should be clear in his/her thoughts
- Needs to be committed & dedicated
- Needs to have a scalability factor as a future prospect.

**Experience**: minimum 1 year of experience working in a Sales & Customer care Process of Call Center. (Any Industry would do)

**Working Days**: 6 day working Alternate Week Off between Monday to Friday

**Note : Saturday And Sunday Working**

**Shift Timings**:

- A]10 am 07 pm
- B] 11 am 08 pm

**Qualification**:

- Minimum Graduate (Any)

If not a graduate - At Least 1 year of experience.

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Willingness to travel:

- 50% (preferred)



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