Front Office Associate

6 months ago


Ernakulam, India Inter Seek Recruitment Services Full time

**Guest Check-in and Check-out**: Greeting guests, verifying reservations, processing payments, and issuing room keys.
2. **Reservation Management**: Handling room bookings, cancellations, and modifications while maintaining accurate records.
3. **Guest Services**: Providing information about hotel amenities, local attractions, and ensuring guest satisfaction by resolving any issues or complaints promptly.
5. **Cash Handling**: Managing cash transactions, maintaining accurate cash floats, and coordinating with the accounting department for proper financial reporting.
6. **Administrative Tasks**: Maintaining and updating guest information, managing room inventory, and preparing reports as required.
7. **Collaboration with Other Departments**: Coordinating guest requests with housekeeping, concierge, and maintenance departments to ensure smooth operations.

**Salary**: Up to ₹15,000.00 per month

**Benefits**:

- Commuter assistance
- Food provided

Schedule:

- Day shift

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (required)

Application Question(s):

- hotel experience

**Education**:

- Bachelor's (preferred)


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