Jira Administrator

4 weeks ago

Hyderabad, India Phenom Full time

Job Requirements

Manage and Configure Various JIRA Tools like Jira Service Desk, JIRA Core, Jira Agile,

Groovy Scripting and platform related within the organization.
- Maintenance and administration of Jira products (Jira Software, Jira work management,

Jira Service Desk)
- Evaluate and manage the usage of Jira add-ons to meet team and business needs.
- Work with Development and design teams to identify procedural efficiencies, such as with

Jira Workflows, Custom fields, etc.
- Devise, test, and deploy integrations between Atlassian products and other internal chains.
- Conduct training for employees and new hires on Jira and brief the team/s on new

functionalities.
- Research and implement new approaches to Jira and Confluence Usage.
- Prompt issue resolution with Jira projects and Confluence in coordination with other admins,

partner teams and Atlassian Premier Support.
- Knowledge in Jira Customization, Workflow Customization, Filed Configuration Schemes,

Permissions and Projects.
- Experience in using REST Services provided by Atlassian.

PhenomPeople Confidential Document
- Jira Portfolio plans creation and generating reports using EazyBi, Rich Filters for Jira

Dashboards add-on.
- Manage Tempo teams and generate reports as per the weekly and custom requirements.
- Manage Users and Workspaces in Trello.
- Migrating Jira projects and users from server/cloud to cloud Jira.
- Expertise in Jira tools consolidations that involves Jira/Confluence server/cloud migrations

and upgrades.
- Expertise in Migrations and Acquisitions at the Organizational level.
- Hands-on Experience on Confluence Migrations.
- Experience in performing Audits on user access as per Compliance Requirements.
- Act as a Scrum master by managing Scrum boards/ Backlogs and User Stories.
- Manage Purchasing and Licensing Organization Products and its SEN (Service Enrollment

Number)
- Handle Complex User requests/Issues through Jira tickets.
- Create customized dashboards, and JQL Filters and use them on gadgets. Environments by

backing up the database, home directory and installation directory as well as addon
- Strong knowledge on Atlassian Crowd for central identity management.
- Created users on JIRA Internal Directory, Crowd and Active Directory (AI).
- Experience working with Continuous Delivery tools like GIT, Nexus and SonarQube.
- Experienced in Documentation of Product Installation Guides, Environment Preparations, and

issue logs.
- Good at Client Liaison, experienced in executing Onsite-Offshore project execution models,

Proficient in document management, prioritize and complete multiple tasks.

Work Experience

Total 6 years of relevant experience in Jira Administration
- Basic MS SQL skills, running DB query and troubleshooting
- Experience with FTP and PGP file encryption (or similar)
- Strong working knowledge of flat files, XML files, and Excel spreadsheets
- Understanding of data format conversion
- Analysis and troubleshooting skills with good communication & presentation skills
- Knowledge in tools
- Experience with SAML, MFA, and Open Source into SSO technologies, IDP and/or SP
- Init and other authentication technologies will be added advantage.

**Benefits**:

- What's in it for you?
- You will get to work with Best In Industry Class of Talent
- You will get to experience working on scaling up things from the scratch
- You will get to work on latest cutting edge tools
- You will experience working in a fast-paced & challenging environment
- You work will always be recognized & rightly appreciated with growth in career & monetary aspects as per the industry standards.

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