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Jira Administrator

3 months ago

Hyderabad, Telangana, India Softility Full time
Job Title: Atlassian Suite Engineer

Welcome to our team We are seeking a skilled individual to join us as an Atlassian Suite Engineer. If you are passionate about technology and have experience with Atlassian suite engineering, development, configuration, integration, implementation, operations, and maintenance, then you might be the perfect fit.


  • May provide cross-training to team members on Atlassian suite while also receiving training on other enterprise systems
  • Responsible for the administration and support of Atlassian instances including JIRA, Confluence, and Service Desk
  • Responsible for populating the Insight CMDB
  • Ensure accurate and consistent documentation that is easily understandable by others through Wiki articles, procedural documents, and technical briefings
  • Offer technical and administrative support for current and future Confluence implementations
  • Display strong interpersonal and verbal communication skills
  • Design, build, and maintain Jira Software and workflows to support onboarding and offboarding processes
  • Develop interproject data flows and automations to streamline business processes
  • Create components or customizations for Atlassian tools
  • Build interfaces/connectors with enterprise systems for integration projects
  • Implement Atlassian and external automations as required
  • Produce technical documentation for scripts and integration points related to Jira and Jira Service Desk
  • Participate in project meetings and agile ceremonies