System Administrator Sccm
1 week ago
3 to 5 Years of Experience
- IT FMS services and support to end user computing environment
- Call response, user validation and acknowledge the request from user
- Work with Landis+Gyr or other service providers as required, to facilitate information sharing, resolution and communication around incidents affecting multiple end users.
- Daily, Weekly and Monthly MIS reports followed by quarterly report for review purpose (excel sheet / power point / extracted reports from GLITCH, (Landis+Gyr IT Service Desk system) to report end user incidents)
- Vendor Coordination - call logging and follow ups with OEMs / system integrators / local IT vendors / Telecom and Internet service providers for IT services & Infrastructure)
- Asset management services - On every IMAC of HW/SW/Licenses, the asset database must to updated (Either in excel / GLITCH / Asset management tool as may be provided and instructed)
- Updating the IT inventory records based on data received
- Mail client configuration and installation of standard software. Will remotely install standard software where possible on end user workstations to avoiding routing requests and desk side visits.
- LAN/WAN Support: this support is limited to monitoring and troubleshooting as per Landis+Gyr IT guidelines and assistance
- The customer identified projects to be performed that are distinct from and in addition to day to day IT incidents and technical issues raised by the end users, which has been identified as IT service upgrades like upgrading the end user OS, deploying encryption, upgrading end user software to improve the productivity / efficiency of the users. Such projects and activities must be completed in the pre-agreed timelines.
**Salary**: From ₹450,000.00 per year
**Benefits**:
- Health insurance
Schedule:
- Rotational shift
Ability to commute/relocate:
- Noida, Gautam Buddha Nagar - 201014, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- System administration: 4 years (preferred)
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