Duty Officer
2 weeks ago
Customer Service:
- Greet and assist customers in a friendly and courteous manner.
- Sell tickets, answer inquiries about showtimes and seating, and handle
customer concerns or issues professionally.
- Maintain a helpful and approachable demeanor to enhance the overall
customer experience.
2. Ticket Sales and Box Office:
- Operate ticketing software and cash registers accurately.
- Ensure ticket sales are conducted efficiently, and transactions are handled
promptly.
- Assist with ticket inventory management.
3. Concession Stand Support:
- Assist in preparing and serving concession items such as popcorn, snacks,
and beverages.
- Maintain cleanliness and orderliness of the concession area.
- Handle cash transactions and provide change accurately.
4. Usher Duties:
- Monitor auditoriums to ensure a smooth seating process and address any
disruptions or issues.
- Assist with cleaning and preparing auditoriums between screenings.
- Help patrons find seats and ensure compliance with safety and seating
policies.
5. Security and Safety:
- Assist in maintaining a safe and secure environment for customers and staff.
- Monitor entrances and exits to prevent unauthorized entry.
- Follow emergency procedures and assist in evacuations if necessary.
6. Facility Maintenance:
- Report maintenance and cleanliness issues to management promptly.
- Assist in routine cleaning tasks, including restrooms, lobby areas, and
common spaces.
- Help maintain the cleanliness and appearance of seating areas.
7. Cash Handling and Reporting:
- Handle cash transactions accurately and securely.
- Assist in preparing daily financial reports and reconciling sales.
- Maintain cash registers and change funds as directed.
8. Collaboration:
- Work closely with other cinema staff members to ensure efficient operations.
- Assist in special events, promotions, and marketing initiatives as needed.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a customer service role is beneficial.
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Basic knowledge of safety and security procedures.
- Strong attention to detail and the ability to work in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
A Cinema Duty Officer is a vital part of the cinema's front-line staff, contributing to
the overall customer experience and assisting in various operational tasks. This role
requires a friendly and customer-oriented attitude, attention to detail, and a
willingness to collaborate with the cinema team to ensure the smooth operation of
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Monday to Friday
**Experience**:
- total work: 3 years (preferred)
Ability to Commute:
- Akkulam, Thiruvananthapuram, Kerala (required)
Ability to Relocate:
- Akkulam, Thiruvananthapuram, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9567273027
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