Supervisor- Service

6 days ago


Bengaluru Karnataka, India Otis Full time

Date Posted:
2024-04-14

Country:
India

**Location**:
No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027., India
- Instructions/Help Text:

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- Job Title
- SERVICE SUPERVISOR_
- Job Requirements
- BE/Diploma in Electrical and Electronics Engineering with 4 to 5 years of experience.
- Excellent communication with presentation skills.
- Role Overview:

- Overall responsible for service supervisor function in Karnataka, Bangalore.
- Ensure safety at work, conduct toolbox talks along with teams. carry out annual equipment survey in your area.
- Visit and meet the customer to solve their queries maintain good relationship with customer which will develop rapport between customer and organization.
- Conduct technical training program to the team members.
- Ensure that lifts/escalators are maintained at job sites as per the SLA with customers.
- Drive service transformation initiatives in your team.
- Achieving commercial parameters as per the forecast.
- Work towards customer delight and customer appreciation.
- Tracking of all the customer complaints and speedy responds/ resolution.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click- here
- .- Become a part of the Otis team and help us #Buildwhatsnext- ._


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