Front Desk Receptionist
2 days ago
This is a full-time on-site role for a Front Desk Representative. The Front Desk Representative will be responsible for phone etiquette, receptionist duties, customer service, reservations, and communication and ensure a warm welcome for guests and visitors.
**Key Responsibilities**:
Reception and Greeting:
1. Welcome guests, visitors, and employees.
2. Manage reception area, ensuring cleanliness and organization.
Communication:
2. Provide information on company policies, services, and events.
Administrative Tasks:
1. Manage mail, packages, and courier services.
2. Maintain accurate records and databases.
3. Assist with reporting and data entry.
Customer Service:
1. Resolve guest complaints and concerns.
2. Provide local information and recommendations.
**Requirements**:
Essential:
3- years of experience in front desk or customer service.
Excellent communication and interpersonal skills.
Ability to work under pressure.
Should be smart and presentable.
**Education**:
- Bachelor's
**Skills**:
- Microsoft Office:
- Excel
Pay: ₹18,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- Front Desk Receptionist: 3 years (required)
Work Location: In person
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