Telecaller
2 weeks ago
Job Title: Telecaller
Location : Mayur Vihar phase extension
**Salary**: As per company standards
Job Description: We are currently hiring Telecallers who possess excellent communication skills and have a passion for engaging with customers over the phone. This role offers an exciting opportunity for both freshers and experienced individuals to join our team and contribute to our success. As a Telecaller, you will be responsible for making outbound calls to potential customers, promoting our products/services, and generating sales leads.
**Responsibilities**:
- Make outbound calls to prospective customers from provided contact lists
- Introduce our products/services and explain their features and benefits
- Answer incoming inquiries from potential customers and provide accurate information
- Follow a script and maintain a friendly yet persuasive tone during calls
- Identify and qualify sales leads through effective questioning and active listening
- Schedule appointments for field sales representatives if necessary
- Maintain customer databases and update relevant information
- Meet individual and team targets for call volume, lead generation, and conversion rates
- Collaborate with the sales team to ensure smooth handover of leads
- Provide excellent customer service and resolve any customer complaints or issues
**Requirements**:
- Excellent communication skills in English (both verbal and written)
- Strong persuasive and negotiation abilities
- Ability to build rapport and engage effectively with customers over the phone
- Comfortable working with sales targets and deadlines
- Good listening skills and attention to detail
- Basic computer skills and familiarity with CRM software is a plus
- Prior experience in a telecalling or customer service role is preferred but not mandatory
- Freshers with exceptional communication skills are encouraged to apply
**Salary**: The salary for this position will be as per company standards and will be discussed during the interview process
**Job Types**: Full-time, Regular / Permanent, Internship
**Salary**: ₹5,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Mayur Vihar, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- tele sales (preferred)
- Technical support (preferred)
- total work (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8595569947
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