Telecaller

3 weeks ago

Delhi, India Avanti Fellows Full time

**Telecaller
- HP, Avanti Fellows**

**Position Summary**:
Our company is looking for a passionate and talented individual to join our student support team as a
Telecaller.

As a Telecaller, you will be responsible for answering phone calls and resolving parents/students complaints promptly. You will also be responsible for onboarding students and parents.

To succeed in this role, you should possess excellent communication skills with the ability to solve complex problems effectively. Prior experience working as a Telecaller/customer support or a similar role will be an added advantage for this position.

**Key responsibilities include, but are not limited to**:

- Achieving calling targets set by the organization.
- Identifying a customer’s requirements and needs.
- Communicating with customers via calls and messages.
- Providing information to the customer about the products.
- Building a healthy relationship with the customers.
- Managing all the incoming calls and messages.
- Handling customer complaints calmly and professionally.
- Resolving customer complaints and queries.
- Maintaining customer interaction records for future reference.
- Following up with the customer as and when required.
- Collecting feedback from the customer.
- Making use of helpdesk software.
- Providing excellent customer service and satisfaction.
- Following all the rules and regulations of the company.
- Our product is available study materials/teaching-learning related content, sessions

**Requirements**:
Bachelor’s degree or high school diploma.
- Proven work experience as a Telecaller, Stakeholders(primarily; Students, teachers and parents) or a similar position in the Customer service department.
- Excellent verbal and written communication skills in languages such as Hindi, English, Pahari dialect if required etc.
- Outstanding experience in dealing with different personalities.
- Proficiency in Customer Relationship Management software such as ZOHO, Salesforce,

Leadsquared etc.
- Excellent phone etiquette and active listening skills.
- Ability to meet deadlines.
- Excellent decision-making abilities.
- Ability to deal with stressful situations.
- Demonstrate ability to manage multiple projects at the same time.
- Customer-oriented individual and an outstanding problem-solver.
- Strong negotiation skills.
- Good numerical abilities.
- A keen eye for details.
- Ability to work independently with mínimal supervision.

**Salary Details**:Commensurate with experience

**Location**:Himachal Pradesh (currently remote)

**About Avanti Fellows**:
Avanti runs one of India’s largest system-wide interventions for Math and Science learning in government schools. Avanti uses the power of blended-learning, technology, and peer-instruction to create programs that are able to deliver consistent outcomes in low-resource settings.

**Avanti’s JNV Program**:This program supports students at the Jawahar Navodaya Vidyalaya Schools
(JNVs) to prepare for high-stakes college entrance exams. Avanti sets up after-school programs in collaboration with school teachers that focus on additional test-prep for college entrance exams.
Students going through the Avanti JNV program are twice as likely to be able to secure a position in professional colleges. In 2020, 60% of Avanti’s students qualified for the national engineering exam
(JEE Main), compared to a national average of 34%.

**Avanti’s Sankalp Program**:Over the past 2 years, Avanti has been running a large system change project in Haryana. The project covers 160 intervention schools, where teachers were provided with technology and content to teach Mathematics and Science in Grade 9-12. In addition, Avanti monitors progress through a team of program managers and through the assistance of government officials.

**Avanti’s Ghar Pe School Program**:Last year, in the wake of COVID-19, Avanti coordinated a multi-state at-home learning intervention for government school students called GharPeSchool. In this program, Avanti prepared daily Math and Science lessons that were shared with teachers through the state’s education dept’s channel. This year, Avanti will continue this project in Haryana with an additional component of live classes and also expand this work to support secondary schools in the state of Delhi.

**Our Values**:
**Agility **We are flexible. We keep it simple. When circumstances change, we respond quickly and effectively.

**Accountability **We think and make decisions by asking ourselves, "What would I do if this was my organization?". We take full ownership of our actions and our results.

**Ambition **We have the courage to set audacious goals for students' life outcomes.

**Impact for the Child **Achieving meaningful life outcomes for students is at the center of what we do. We do this by seeing life through their perspective, working relentlessly to help them achieve progress and financial security.

**Learning Orientation **We believe we can improve oursel

  • Telecaller

    4 weeks ago

    Delhi, India Vendible Impex Pvt Ltd Full time

    We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. You should also jot down important notes during conversations to facilitate follow-ups by our...

  • Telecaller

    1 month ago

    Rajouri Garden, Delhi, Delhi, India The Kara group Full time

    We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. To be successful as a telecaller, you should be able to convince even the toughest of...

  • Telecaller

    1 month ago

    Punjabi Bagh, Delhi, Delhi, India The Kara group Full time

    We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. To be successful as a telecaller, you should be able to convince even the toughest of...

  • Telecaller

    1 month ago

    Delhi, India Vidhi Judicial Academy Full time

    We provide data and telecaller is supposed to make calls and explain our Courses to students and take admissions. **Salary**: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...

  • Telecaller

    1 month ago

    Delhi, India Your Job Consultant Full time

    Telecallers initiate telephonic contact with existing and prospective clients in order to generate sales. Given their reliance on spoken language, telecallers ought to display excellent verbal communication. **Salary**: ₹9,986.75 - ₹26,003.47 per month Schedule: - Day shift Supplemental pay types: - Commission pay Ability to commute/relocate: -...

  • Telecaller

    1 month ago

    Delhi, India Shri Management Services Full time

    Delhi, Mumbai,, South Extension, Ghatkopar, Borivali Share Hiring for 6 Telecaller Jobs in Delhi Ghatkopar Borivali, South Extension, Rajouri Garden, for Freshers, Required Educational Qualification is : Other Bachelor Degree with Good knowledge in outbound calling, Telecaller etc. - Experience- 0 - 1 Years- Salary- 1 Lac 50 Thousand To 2 Lac P.A.-...

  • Telecaller

    1 month ago

    Delhi, India K.R MANGALAM WORLD SCHOOL Bahadurgrah.com Full time

    We are looking for an enthusiastic and engaged telecaller to boost our sales by reaching out to our current and potential clients. For this, you need to obtain the list of individual information and source the data for additional members from the targeted audience.To be a successful telecaller, you need to have the capability to convince even the toughest of...

  • Telecaller

    4 weeks ago

    Delhi, India Niblets Food Products (OPC) Pvt.Ltd. Full time

    **Job Designation : Telecaller** **Gender : Male/Female** **Qualification : 12th, Bachelor’s degree,** **Salary : 15k to 25k** **Experience : 1 to 4Years** **Telecaller Role and Responsibility** - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed...

  • Telecaller

    1 month ago

    Pitampura, Delhi, Delhi, India DICS INNOVATIVES Full time

    **Urgently required telecaller cum office coordinator** **Salary -** 8k to 12k **Profile - **Telecaller ( No Target ) cum office Coordinator **Location - **2nd floor, 20, 352, opp. Gulab Sweets, Kapil Vihar, Pitam Pura, Delhi, 110034 **Qualification -** 10th/12th/Graduate **Priority - **Male / Female ( Any ) **Timings**: - 9am to 6pm **Working...

  • Telecaller

    4 weeks ago

    Delhi, India AHS HEALTHCARE PVT LTD Full time

    healthKo.in (AHS HEALTHCARE PVT LTD) Job Description: Telecaller for Doctor Consultancy Position Overview: We are seeking a motivated and enthusiastic Telecaller to join our doctor consultancy team. As a Telecaller, you will play a vital role in connecting patients with doctors, facilitating appointments, and providing information about our consultancy...

  • Telecaller

    1 month ago

    Delhi, India DABS Full time

    **TeleCaller | Admin/HR/BackOffice | ID**: 357 1 - 3 | 10000 - 18000 **North West, Delhi | Industry Type**: Manufacturing **Qualification**: Graduate **Skills/Requirements**: Good Communiation Skills

  • Telecaller

    1 month ago

    Delhi, India DABS Full time

    **TeleCaller | BPO/Calling/TeleSales/CCE | ID**: 493 0 - 2 | 10000 - 12000 **North West, Delhi | Industry Type**: Manufacturing **Skills/Requirements**: Calling, Good Comm Skills and Basic Computer

  • Telecaller

    1 month ago

    Delhi, India DABS Full time

    **Telecaller | Admin/HR/BackOffice | ID**: 451 1 - 3 | 10000 - 15000 **North West, Delhi | Industry Type**: Manufacturing **Qualification**: Graduate **Skills/Requirements**: MS Office, Good Communication Skills

  • Telecaller

    1 month ago

    Delhi, India Stargate e learning Full time

    **Require a Telecaller: -** - Cold Calling - Lead Generation - Convert Enquiry into Admission. - 12th Passed. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Morning shift Work Location: One location **Speak with the employer** +91-XXXXXXXXXX

  • Telecaller

    2 weeks ago

    delhi, India Moris Media Full time

    Company DescriptionMoris Media is a leading PR & Digital Marketing agency that operates in over 40 countries. As one of the largest and most comprehensive agencies, we provide holistic solutions to drive visibility, growth, and success for our clients. Our team of Digital Doctors are experts in their fields, offering personalized strategies and eliminating...

  • Telecaller

    1 month ago

    Tilak Nagar, Delhi, Delhi, India CUBE FINSERVE Full time

    As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. **Job Types**: Full-time, Permanent,...

  • Telecaller - (Dsa)

    1 month ago

    Delhi, Delhi, India BNC Full time

    BNC is hiring for telecalling role for **Delhi** location - Making outbound calls to prospective clients and explaining our services as per data provided - Generate leads/prospects over the phone - Using the information provided and follow the instructions to perform the specified role - Graduates with 1 to 3 year of relevant experience - Neutral Accent with...

  • Telecaller

    4 weeks ago

    New Delhi, India Supermax Hair Care Full time

    We are hiring female telecaller for Sales work. **Job Type**: फ्रेशर **Salary**: ₹८,०००.०० per month **Speak with the employer** +91 9811187529

  • TeleCallers

    5 days ago

    new delhi, India Refer Loan Full time

    We are searching for an engaged telecaller to boost sales by reaching out to current and possible clients. To this end, the telecaller will be required to obtain lists of individuals' information, and to source data for additional members of the target audience. Responsibilities: Studying the details of each offering and remaining abreast of updates to these...

  • Telecalling Associate

    1 month ago

    Delhi, India Alliance Recruitment Agency Full time

    We are a leading study abroad consultancy, that offers a variety of counselling services like Career Counselling, Profile Building, Application support, Visa guidance, Profile enhancement etc., and meet various needs of students, particularly those related to international studies. - Industry of company: Overseas Education Consultants - No of employee...